Restaurant General Manager

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $52,300.00 - $72,100.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Life insurance

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

flexible spending plan

401(k) matching

Quarterly bonus program

annual bonus program

Paid vacation

Personal Days

clothing allowance

Tuition Assistance

Job Description

Carrols Corporation is one of the largest restaurant companies in the United States and is headquartered in Syracuse, New York. With a rich history spanning over 55 years, Carrols has established itself as a leader in the quick-service restaurant industry. The company owns and operates more than 800 restaurants under the BURGER KING brand across 17 states, employing over 22,000 people. Carrols Corporation's success is deeply rooted in its dedicated team, who are committed to providing outstanding service and quality food to guests. The company fosters a unique ownership-based culture that rewards performance and encourages long-term career growth.

Carrols Corporation prides itself on a clear mission and vision shared by all employees, from the President to the Assistant Manager. They are committed to developing their management teams into leaders equipped to excel in a fast-paced and ever-evolving industry. The company offers comprehensive management training through its highly regarded Carrols Management Development Program, which equips managers with business skills in accounting, human resources, training, marketing, sales building, and cost controls. The program emphasizes personal development, ensuring managers are prepared to advance and succeed.

The Restaurant General Manager role at Carrols represents a challenging and rewarding career opportunity. With the responsibility of managing a restaurant generating over a million dollars in annual revenue, a Restaurant General Manager will oversee all aspects of restaurant operations, including staff management, customer service, financial control, and marketing efforts. The position requires a commitment to exceeding customer expectations while maintaining company standards for quality, cleanliness, and safety. The role involves working a demanding schedule including nights, weekends, and holidays, reflecting the dynamic nature of the hospitality industry.

Carrols Corporation offers competitive salaries along with superior benefits including life, medical, dental, and vision insurance, short-term and long-term disability coverage, a flexible spending plan, company-matched 401(k), quarterly and annual bonuses, paid vacation time, personal days, a clothing allowance, and tuition assistance. The company cultivates a supportive environment that encourages ongoing professional growth and rewards dedication. If you are motivated, goal-oriented, and eager to develop a rewarding leadership career in a growing company, Carrols Corporation provides the perfect platform to realize your potential while working with a team that truly values its people.

Job Requirements

High school diploma or equivalent
Prior experience in restaurant management preferred
Ability to work 50+ hours weekly including nights, weekends, and holidays
Excellent communication and interpersonal skills
Strong leadership and team management abilities
Knowledge of financial controls and operational procedures
Ability to provide training and development
Customer-focused mindset
Compliance with state and federal labor laws
Ability to handle employee relations and performance appraisals

Job Qualifications

High school diploma or equivalent
Prior experience in restaurant management preferred
Strong leadership and communication skills
Ability to work flexible hours including nights and weekends
Knowledge of restaurant operations and financial management
Ability to train and develop team members
Customer service orientation
Familiarity with labor laws and compliance
Competency in handling employee relations and performance evaluations
Problem-solving and decision-making skills

Job Duties

Ability to work a 50+ hour work week including nights, weekends, and some holidays
Frequent contact with the general public, business, and community organizations to improve public relations
Communicate with outside purveyors about quality supplies and equipment repairs
Maintain staffing levels through effective hiring and scheduling in compliance with labor laws
Supervise staff to ensure prompt, courteous service and adherence to quality, sanitation, and maintenance standards
Provide on-the-job training to crew employees using company training tools
Implement and execute restaurant-level financial controls including petty cash, profit and loss statements, deposits, payroll, and budgeting
Order supplies and maintain accountability for materials received
Receive and tactfully resolve customer complaints
Appraise subordinate performance and recognize job achievements
Prepare sales and expense projections for profit objectives
Exercise sound judgment in employee relations including evaluations, grievance handling, and disciplinary actions
Complete and maintain internal records and required reports
Train and develop Assistant Managers and Manager Trainees
Maintain a safe work environment
Perform other duties as assigned