Restaurant General Manager

Cutler Bay, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

Fulenwider Enterprises, operating the KFC and Taco Bell franchises, is a well-established and rapidly growing restaurant group known for its commitment to quality, customer satisfaction, and employee success. As part of the larger fast-food industry, Fulenwider KFC/Taco Bell locations focus on delivering excellent food products and outstanding service to every guest. The company prides itself on cultivating a positive work environment where employees are valued and given opportunities for growth and development. Fulenwider Enterprises recognizes that every team member plays a crucial role in the success of their restaurants and strives to create a supportive and dynamic culture that encourages teamwork, efficiency, and accountability.

The role of Restaurant General Manager at Fulenwider KFC/Taco Bell is integral to the operations and overall performance of the restaurant. This position involves overseeing all aspects of the restaurant’s daily functions, ensuring that operational standards, company policies, and food safety regulations are consistently met. The Restaurant General Manager holds responsibility for maintaining high levels of product quality, guest satisfaction, and staff productivity. Key duties include managing inventory, controlling costs, recruiting and retaining a motivated team, and continually improving service and hospitality standards.

The ideal Restaurant General Manager will lead by example, engaging with guests during peak business hours, monitoring employee performance, and fostering a safe, welcoming environment both for customers and employees. This leadership role requires strong interpersonal skills, the ability to analyze and manage financial outcomes, and a passion for operational excellence. The General Manager will also coordinate marketing initiatives, maintain equipment and facility upkeep through preventative maintenance, and ensure compliance with OSHA, health, and safety regulations. This position offers a challenging and rewarding career opportunity within a reputable restaurant group dedicated to growth, innovation, and delivering exceptional dining experiences to the community.

Job Requirements

Follow procedures for operating restaurant equipment such as fryers and ovens
Ability to lift up to 25 lbs and carry loads up to 30 feet
Ability to push/pull up to 90 lbs and carry up to 30 feet
Knowledge of and compliance with company's human resources policies and processes
Adherence to company, city, state, and United States safety requirements

Job Qualifications

Dedication to providing exceptional guest service
Good communication skills, strong interpersonal skills, and conflict resolution skills
Exceptional team building capability
Basic business math and accounting skills, and strong analytical/decision-making skills
Basic personal computer literacy
1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility
Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
The job entails lifting up to 25 lbs
and carrying loads up to 30 feet in distance
The job entails pushing/pulling up to 90 lbs
and carrying up to 30 feet in distance
Knowledge of and compliance with the company's Human Resources policies and processes
Adheres to the Company and City/State/United States safety requirements

Job Duties

The Restaurant General Manager plays a key role in the operation of our restaurants and has accountability for directing the daily operations of the restaurant and ensuring compliance with company standards in all areas of operations
This includes but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned
Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
Controls day-to-day operations by tracking restaurant labor and product costs to meet targets
orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees
follows published procedures for receiving, preparing, holding, packing and serving products
Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
Has routine preventative maintenance program in operation
checks, adjusts and makes minor repairs of restaurant equipment, building and grounds?
Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information
develops, motivates, and effectively trains
maintains a safe work environment
champions recognition and motivation efforts
Ensures OSHA, local health and safety codes, and company safety and security policy are met