Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Job Description
Fulenwider Enterprises operates well-known KFC and Taco Bell restaurants, representing a significant part of the fast-food landscape in their regions. Known for their commitment to quality and customer satisfaction, Fulenwider Enterprises focuses on creating a supportive and growth-oriented environment for their employees. As a growing company, they emphasize teamwork, employee development, and a culture that values every member as vital to the business's success. This approach ensures not only operational excellence but also fosters a positive workplace culture where employees feel valued and motivated.
The Restaurant General Manager position at Fulenwider KFC/Taco Bell is a critical leadership role responsible for overseeing daily restaurant operations and upholding company standards in every aspect. This full-time role demands a manager who can efficiently direct activities including inventory control, staff recruitment and retention, guest relations, and financial management. The General Manager ensures that each restaurant delivers exceptional product quality, maintains a clean and safe work environment, and provides outstanding customer service. This role directly impacts profitability by managing costs, optimizing staffing, and implementing company policies effectively.
In this role, the manager plays an active, hands-on role by interacting directly with guests during peak periods to guarantee satisfaction and uphold hospitality standards. They ensure all menu items meet quality standards and are consistently available. Additionally, they monitor their team’s performance, appearance, and customer engagement skills to foster a welcoming environment. The manager is also tasked with utilizing effective projection techniques and cash control methods, maintaining security protocols, and planning and executing preventive maintenance to keep restaurant equipment and facilities running smoothly. A key focus of the position is building and nurturing a high-performing team by recruiting, training, motivating, and developing hourly staff, while emphasizing safety and compliance with OSHA and health regulations. Overall, this role combines strategic operational oversight with day-to-day restaurant management to achieve both financial goals and organizational excellence while creating a positive workplace for the team and an inviting dining experience for customers.
The Restaurant General Manager position at Fulenwider KFC/Taco Bell is a critical leadership role responsible for overseeing daily restaurant operations and upholding company standards in every aspect. This full-time role demands a manager who can efficiently direct activities including inventory control, staff recruitment and retention, guest relations, and financial management. The General Manager ensures that each restaurant delivers exceptional product quality, maintains a clean and safe work environment, and provides outstanding customer service. This role directly impacts profitability by managing costs, optimizing staffing, and implementing company policies effectively.
In this role, the manager plays an active, hands-on role by interacting directly with guests during peak periods to guarantee satisfaction and uphold hospitality standards. They ensure all menu items meet quality standards and are consistently available. Additionally, they monitor their team’s performance, appearance, and customer engagement skills to foster a welcoming environment. The manager is also tasked with utilizing effective projection techniques and cash control methods, maintaining security protocols, and planning and executing preventive maintenance to keep restaurant equipment and facilities running smoothly. A key focus of the position is building and nurturing a high-performing team by recruiting, training, motivating, and developing hourly staff, while emphasizing safety and compliance with OSHA and health regulations. Overall, this role combines strategic operational oversight with day-to-day restaurant management to achieve both financial goals and organizational excellence while creating a positive workplace for the team and an inviting dining experience for customers.
Job Requirements
- Follows procedures regarding operation of restaurant equipment (fryers, ovens, etc.)
- The job entails lifting up to 25 lbs. and carrying loads up to 30 feet in distance
- The job entails pushing/pulling up to 90 lbs. and carrying up to 30 feet in distance
- Knowledge of and compliance with the company's human resources policies and processes
- Adheres to the company and city/state/united States safety requirements
Job Qualifications
- Dedication to providing exceptional guest service
- Good communication skills, strong interpersonal skills, and conflict resolution skills
- Exceptional team building capability
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- High School Diploma or GED preferred
- College or University Degree preferred
- 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility
Job Duties
- Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
- Maintains highest level of quality, service, cleanliness and hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available
- Takes an active role in guest service and guest relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
- Controls day-to-day operations by tracking restaurant labor and product costs to meet targets
- Orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees
- Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees
- Has routine preventative maintenance program in operation
- checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
- Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures
- Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information
- Develops, motivates, and effectively trains
- Maintains a safe work environment
- Champions recognition and motivation efforts
- Ensures OSHA, local health and safety codes, and company safety and security policy are met
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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