Restaurant General Manager

Fazoli's is a well-established fast-casual restaurant chain renowned for its delicious Italian-American cuisine, particularly its signature hot and fresh garlic breadsticks. With a focus on delivering exceptional dining experiences, Fazoli's is dedicated to enhancing the lives of its guests, team members, and communities through a culture of hospitality, integrity, and excellence. The company embraces a core philosophy of "enhancing the lives of those we touch... one breadstick at a time," which emphasizes small acts of kindness, attentive service, and a positive attitude as the foundation of its brand identity. Fazoli’s commitment to Great Guest Service ensures that every customer feels valued, cared for, and delighted by their dining experience. This dedication extends beyond food, fostering an environment where team members thrive, teamwork is paramount, and the community receives meaningful support.

Founded with a passion for providing superior quality meals and exceptional customer service, Fazoli’s has grown into a favorite dining destination offering a menu that combines fresh ingredients, traditional recipes, and innovative menu items. Its culture prioritizes respect, dignity, and a customer-first mentality, creating an atmosphere where team members can develop their skills, grow professionally, and contribute to a winning team. The company’s emphasis on integrity is a cornerstone of its operations, ensuring that all policies, systems, and processes are executed to the highest standards.

The General Manager role at Fazoli’s is a pivotal leadership position that carries the ultimate responsibility for the success and operational excellence of an individual restaurant. This full-time management opportunity requires a dynamic, results-oriented leader who can inspire and cultivate a high-performance team of associates. The General Manager is entrusted with recruiting, hiring, training, and retaining best-in-class employees who align with Fazoli’s core values and deliver outstanding guest service every day. Leadership at Fazoli’s means leading by example, maintaining a respectful workplace, and fostering an inclusive, welcoming environment where teamwork thrives.

Business acumen is essential for this role, as the General Manager must handle various facets of restaurant operations including sales growth, marketing initiatives, human resource management, supply chain logistics, and facilities upkeep. The successful candidate will possess experience managing a restaurant or business with revenues exceeding $1 million, showcasing a proven track record of operational success. By leveraging a strategic mindset combined with a strong competitive spirit and a relentless pursuit of excellence, the General Manager drives continuous improvement and ensures that the restaurant not only meets but exceeds customer expectations.

At Fazoli’s, the work culture embraces a competitive spirit and a collective ambition to achieve daily perfection in restaurant operations. This encompasses attention to detail, efficient teamwork, and a commitment to upholding the brand’s reputation for quality and service. The General Manager acts as the brand’s ambassador, reinforcing Fazoli’s unique position in the fast-casual dining sector and motivating their team to provide memorable experiences to every guest. This role is not just a job; it is a chance to be part of a respected company that values integrity, people-first leadership, and the constant pursuit of excellence in all aspects of restaurant management.