Restaurant General Manager

Sweetgreen is a nationally recognized restaurant brand deeply committed to fostering healthier communities through a strong connection to real, fresh food. Founded in 2007, Sweetgreen has revolutionized the fast-food industry by delivering fresh, flavorful meals that celebrate relationships with local farmers and communities. With an expansive presence across the country, Sweetgreen has established itself as a leader in the fast-casual sector, where sustainability, quality, and inclusiveness are paramount. The company has a culture centered on developing its employees not only as workers but as integral contributors to a movement that blends food, people, and purpose. With a focus on innovation, operational excellence, and inclusivity, Sweetgreen offers a vibrant and collaborative environment for growth, development, and community impact.

The Head Coach (General Manager) position at Sweetgreen is a pivotal leadership role where you’ll take ownership of your store’s overall performance, strategy, and culture. As the leader, strategist, and mentor, you will inspire your team to deliver outstanding guest experiences by focusing on operational excellence, leveraging data-driven insights, and embracing technology solutions to optimize daily functions. The role demands an individual capable of balancing people management, operational oversight, and financial performance, ensuring the team thrives in a fast-paced and dynamic environment. Responsibilities include maintaining high food quality and safety standards, executing strategic business initiatives, and fostering an inclusive workplace culture rooted in trust and transparency.

As a Head Coach, you will lead the full employee lifecycle and cultivate a diverse talent pool by employing coaching techniques tailored to individual and team development. Operationally, you'll be accountable for ensuring food safety, cleanliness, and equipment maintenance while quickly resolving any issues related to facility, supply, or food quality. Your commitment to delivering clean, hospitable, and brand-aligned customer experiences will be supported by actionable insights derived from guest metrics. Financial management is another critical aspect of the role, encompassing sales growth, cost control, budget adherence, and labor management to meet business objectives effectively. You will also operate all systems and technologies vital to daily operations, troubleshooting and prioritizing to maintain smooth business operations and superior guest satisfaction.

This position requires hands-on experience in the restaurant or fast-casual industry, strong financial acumen, and a passion for building high-performing teams. The ideal candidate thrives in an environment that demands adaptability, problem-solving, and a data-driven approach to operational improvements. Sweetgreen provides a competitive salary with bonus potential, comprehensive medical benefits, a 401(k) program, paid time off, and a clear career path for growth. Joining Sweetgreen means being part of a purpose-driven company that values inclusivity, innovation, and community impact, where every employee plays a key role in shaping a healthier future through real food.