Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
Job Description
KFC, a globally recognized fast-food restaurant chain, is seeking a dedicated and experienced Restaurant General Manager to join their team. KFC is known for its commitment to quality, community, and innovation within the quick-service restaurant industry. With a strong presence worldwide, the company continuously strives to lead the market by delivering exceptional customer service and maintaining high operational standards. The Restaurant General Manager role is pivotal in upholding these values by overseeing daily restaurant operations, managing staff, and ensuring the utmost customer satisfaction.
This full-time position offers competitive pay and incentive bonuses, reflecting the importance of leadership and performance within the organization. As a pivotal member of the restaurant team, the General Manager will take charge of recruiting, training, and mentoring a high-performing crew. The role emphasizes fostering a vibrant, optimistic, and inclusive workplace culture where team members feel valued and empowered to grow and advance their careers. From conflict resolution to strategic financial management, this position requires a well-rounded leader capable of driving profitability without compromising the customer experience.
The ideal candidate will have at least five years of management experience in the restaurant or retail sectors with a proven ability to leverage P&L analysis to improve business results. Proficiency in digital tools and excellent communication skills are essential, alongside a solid understanding of restaurant maintenance and occupational health standards. The General Manager will champion KFC's core values, including equity, inclusion, and belonging, promoting a positive and productive work environment.
Key responsibilities include developing systematic training programs, recognizing outstanding employee performance, and actively engaging with customers to ensure satisfaction. The role also involves strategic staff scheduling, coaching management teams in maintaining brand standards, and staying ahead of competitors through digital engagement and loyalty program management. Furthermore, the General Manager will drive budget planning and execute initiatives aimed at maximizing profitability.
KFC offers an attractive benefits package, including medical coverage from day one, paid time off, scholarship programs, and career advancement opportunities. Employees also enjoy a free meal each shift and access to various foundation programs such as free college tuition at Western Governors University, a savings match program, and hardship assistance. This role promises a dynamic and rewarding career path for individuals committed to leadership excellence in the fast-paced food service industry.
This full-time position offers competitive pay and incentive bonuses, reflecting the importance of leadership and performance within the organization. As a pivotal member of the restaurant team, the General Manager will take charge of recruiting, training, and mentoring a high-performing crew. The role emphasizes fostering a vibrant, optimistic, and inclusive workplace culture where team members feel valued and empowered to grow and advance their careers. From conflict resolution to strategic financial management, this position requires a well-rounded leader capable of driving profitability without compromising the customer experience.
The ideal candidate will have at least five years of management experience in the restaurant or retail sectors with a proven ability to leverage P&L analysis to improve business results. Proficiency in digital tools and excellent communication skills are essential, alongside a solid understanding of restaurant maintenance and occupational health standards. The General Manager will champion KFC's core values, including equity, inclusion, and belonging, promoting a positive and productive work environment.
Key responsibilities include developing systematic training programs, recognizing outstanding employee performance, and actively engaging with customers to ensure satisfaction. The role also involves strategic staff scheduling, coaching management teams in maintaining brand standards, and staying ahead of competitors through digital engagement and loyalty program management. Furthermore, the General Manager will drive budget planning and execute initiatives aimed at maximizing profitability.
KFC offers an attractive benefits package, including medical coverage from day one, paid time off, scholarship programs, and career advancement opportunities. Employees also enjoy a free meal each shift and access to various foundation programs such as free college tuition at Western Governors University, a savings match program, and hardship assistance. This role promises a dynamic and rewarding career path for individuals committed to leadership excellence in the fast-paced food service industry.
Job Requirements
- 5 years in restaurant or retail management
- Proven ability to improve performance based on p&l analysis
- Proficient with digital tools and platforms
- Exceptional communication skills
- Solid understanding of restaurant maintenance programs
- Champions kfc's culture and values
- Experienced in recognizing and motivating teams
- Skilled in recruiting and training employees
- Adaptable to change
- Adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years of restaurant or retail management experience
- Proven success in people management
- Ability to analyze and improve performance using P&L data
- Proficiency with digital tools and platforms
- Exceptional verbal, written, and interpersonal communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion and belonging
- Experience in employee recognition and motivation
- Recruitment and training expertise
- Adaptability to change
- Knowledge of corporate policies and health and safety standards
Job Duties
- Recruit, onboard, and conduct orientations for team members and shift supervisors
- Develop and implement comprehensive training plans
- Mentor assistant managers, shift supervisors, and trainers
- Recognize and reward outstanding team member performance
- Address and resolve workplace conflicts promptly
- Engage with customers to resolve issues and ensure satisfaction
- Strategically schedule staff to optimize service
- Coach management on brand standards
- Lead product rollout meetings
- Analyze financial performance and manage budget
- Develop profitability strategies
- Monitor competitors and improve digital presence
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
