Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
Paid Time Off
career advancement
medical benefits
Employee Discounts
Free Meals

Job Description

Taco Bell is a globally recognized fast-food restaurant chain known for its innovative Mexican-inspired menu and commitment to delivering excellent customer service. As part of Yum! Brands, Taco Bell operates thousands of restaurants worldwide and prides itself on a culture that fosters growth and development for its employees. The company combines a passion for quality food with a strong emphasis on community and a positive work environment. Taco Bell is dedicated to inclusivity, teamwork, and continuous improvement, making it an attractive choice for individuals seeking a dynamic and rewarding career in the food service industry.

The Taco Bell Restaurant General Manager plays a critical leadership role within the organization by setting the tone for the work environment and maintaining high levels of customer hospitality. This full-time position requires a hands-on leader who can manage the overall restaurant operations efficiently while fostering a productive and positive team culture. The General Manager is responsible for recruiting, hiring, and developing team members from the ground up, ensuring that each new hire receives thorough orientation and a comprehensive training plan tailored to support their growth and success.

Moreover, this role involves scheduling staff strategically to optimize service delivery during peak and off-peak hours, addressing and resolving performance issues promptly, and maintaining a customer-first approach. The General Manager also handles the restaurant's financial activities, including budgeting, analyzing profit and loss statements, and crafting strategies to maximize profitability while upholding customer satisfaction. A successful candidate will demonstrate strong leadership and communication skills, a proven track record in people development, and a positive, adaptable attitude.

Taco Bell places great importance on equity, inclusion, and belonging, making it essential for the General Manager to champion these values and foster an environment where all team members feel valued and motivated. The ability to use digital tools and platforms effectively is crucial, as restaurant operations increasingly integrate technology. Customer engagement is equally vital; the General Manager must personally interact with customers to resolve issues quickly and ensure an outstanding dining experience.

Working at Taco Bell offers a competitive salary and bonus potential, as well as a comprehensive benefits package that includes paid time off, medical benefits, perks such as discounts on mortgages, vehicles, cell phones, and gym memberships, and free meals. This is an excellent opportunity for a motivated and experienced leader to advance their career, contribute to a vibrant company culture, and make a meaningful impact in a fast-paced, customer-focused environment.

Job Requirements

  • Minimum of 5 years in restaurant or retail management
  • Proven people management experience
  • Ability to analyze P and L statements
  • Proficiency with digital tools
  • Excellent communication skills
  • Strong understanding of restaurant maintenance
  • Commitment to equity and inclusion
  • Experience in recruiting and training
  • Ability to adapt to change
  • Adherence to corporate policies and health and safety standards

Job Qualifications

  • Minimum of 5 years in restaurant or retail management
  • Proven track record in people management and development
  • Experience improving performance based on P and L analysis
  • Proficient with digital tools and platforms
  • Exceptional written, verbal, and interpersonal communication skills
  • Strong understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Skilled in recruiting, training, and motivating diverse teams
  • Experienced in change management
  • Knowledge of corporate policies and occupational health and food safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for team members and shift leads
  • Develop and implement training plans and mentor assistant managers, shift leaders, and trainers
  • Recognize and reward outstanding team member performance
  • Address and resolve conflicts to maintain a positive work environment
  • Engage personally with customers to resolve issues swiftly
  • Schedule staff strategically and coach management on CHAMPS standards
  • Analyze financial performance and manage restaurant budget to maximize profitability
  • Monitor competitor standards and lead product rollout meetings

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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