Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k)
training programs
Career growth opportunities
flexible scheduling

Job Description

This job opportunity is offered by a franchisee of Taco Bell, a well-known fast-food restaurant famous for its Mexican-inspired menu. It is important to note that the employment relationship is directly with the franchisee and not Taco Bell Corporation or any of its affiliates. Franchisees operate as independent business owners and have the autonomy to set their own wage and benefit programs, which may vary from one franchisee to another. This setup provides a unique working environment that emphasizes entrepreneurial spirit and localized management.

The role available is the Restaurant General Manager at Taco Bell. This position is pivotal as the leader of the TEAM, setting the tone for the work environment and determining the level of customer hospitality. The General Manager is responsible for overseeing all operational aspects of the restaurant to ensure smooth functioning. They play a crucial role in building and sustaining a strong, high-performing team focused on delivering great food and an excellent customer experience in every interaction.

Key responsibilities of the Restaurant General Manager include recruiting, hiring, and developing employees to create a capable and motivated workforce. Conducting new hire orientation and establishing tailored training plans for each employee is vital to maintaining operational standards and consistency. Additionally, the General Manager is tasked with scheduling and correctly deploying team members to meet the demands of the business efficiently. They must address any performance issues proactively and assist in resolving customer complaints or concerns promptly to maintain customer satisfaction and loyalty.

Financial management is also a core component of the role. The General Manager manages the restaurant’s budget and financial plans, including profit and loss responsibilities, to ensure the business remains profitable and sustainable. They apply their analytical skills and business acumen to make data-driven decisions that optimize operations and enhance overall business outcomes.

Successful candidates will demonstrate strong leadership and communication skills, essential for fostering a positive and productive work environment. A proven track record in people development and a positive attitude are indicators of potential success in this position. Taco Bell as a franchisee offers a dynamic environment for career growth, learning, and achievement, making it an ideal place for those aspiring to build a rewarding career in food service management.

Job Requirements

  • Must be at least 21 years old
  • must pass background check and drug test
  • must have reliable transportation
  • able to sweep and mop floors
  • able to dust shelves
  • able to lift and carry out trash containers
  • able to clean parking lot and grounds
  • able to tolerate standing and walking during 80% of shift
  • able to lift up to 50 lbs
  • able to stoop during work
  • basic business math and accounting skills
  • strong analytical and decision-making skills

Job Qualifications

  • High school diploma or GED
  • college or university degree preferred
  • 2-4 years supervisory experience in food service or retail
  • experience with profit and loss responsibility
  • basic computer literacy
  • strong leadership and communication skills
  • track record of people development
  • positive attitude

Job Duties

  • Lead the TEAM and establish the tone of the work environment
  • build and develop a strong team that delivers excellent customer hospitality
  • find, hire, and develop employees
  • conduct new hire orientation and develop training plans
  • schedule and deploy Team effectively
  • address performance issues
  • assist in resolving customer issues
  • manage restaurant budget and financial plans

Job Criteria

Experience

Mid Level (3-7 years)


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