Restaurant General Manager

Wonder is a pioneering mealtime platform designed to satisfy every craving with unparalleled convenience and variety. It operates with a unique model that allows customers to mix and match dishes from over 20 exclusive restaurants, all in a single order. This innovative approach has revolutionized the dining experience by offering everything from tacos to Thai cuisine without any delivery fees, complemented by dine-in and pick-up options at various Wonder locations. Each dish is crafted fresh on-site by a dedicated culinary team ensuring high quality and served hot for maximum satisfaction. Beyond the front-end service, Wonder controls every aspect of the dining process, from recipe creation to the technology infrastructure, ensuring quality, variety, and consistency at scale. This comprehensive control allows Wonder to continually innovate and improve the customer experience, making great food more accessible and enjoyable for all.\n\nThe role of Senior Operations Leader at Wonder is a dynamic opportunity for experienced professionals interested in a multifaceted leadership position within a growing and complex operation. As a Senior Operations Leader, you will oversee a shared kitchen location that supports multiple brands, channels, and delivery methods, including dine-in, pick-up, and delivery services. This position entails far more than traditional food service management; it requires managing a multifunctional team composed of both internal employees and external contract partners. You will act as a General Manager with full ownership of the local Profit and Loss (P&L), driving business results while balancing operational efficiency and excellence across various domains.\n\nKey responsibilities include staffing decisions, optimizing labor and service execution, managing vendor relations, and maintaining compliance with safety and labor regulations. The role demands adeptness at navigating a fast-paced, evolving environment requiring quick decision making and real-time problem-solving. In addition, you will build and nurture local partnerships, collaborate cross-functionally with finance, culinary, procurement, and logistics teams, and represent Wonder in the community and partner ecosystem.\n\nWorking with Wonder presents a unique opportunity to join a high-growth startup environment marked by operational complexity and innovation. The ideal candidate is an experienced business operator with at least three years of experience leading high-volume operations in sectors like logistics, retail, hospitality, food service, or eCommerce. This leader will have a proven track record of growth, operational success including full P&L ownership, and the ability to thrive in ambiguous, fast-moving contexts. This position offers a competitive salary range of $95,000 to $109,500 per year and is located in Hamden, CT. We also provide a comprehensive benefits package to support the well-being and professional development of our team members.