Job Overview
Employment Type
Temporary
Full-time
Hourly
Compensation
Salary
Range $57,700.00 - $79,600.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Paid training
Job Description
Rodrigo's Mexican Grill is a well-established restaurant chain located in various Inland and Orange County locations in California. It is renowned for providing authentic Mexican cuisine in a vibrant and welcoming environment. The restaurant prides itself on high standards of service and quality food while fostering a culture that values teamwork, professionalism, and great customer experiences. Known for its commitment to excellence and value, Rodrigo's Mexican Grill continues to attract a loyal customer base and aims to expand its presence with a dedicated and driven team of professionals. This company emphasizes equal employment opportunities and promotes an inclusive workplace where all employees can thrive regardless of race, age, gender, or other protected classifications.
The role of Restaurant General Manager at Rodrigo's Mexican Grill is a full-time, hourly, non-exempt position offering competitive compensation in the range of $22.00 to $28.00 per hour, with an expected work week of 50 hours. This position requires managing all aspects of food and beverage operations at the restaurant's locations, ensuring seamless service delivery, operational excellence, and financial performance. The General Manager works closely with other managerial staff and senior leaders to maintain high standards of food quality, customer satisfaction, and employee performance. This position involves a blend of direct hands-on leadership during operational shifts, strategic planning, budgeting, and staff management.
Key responsibilities include supervising daily restaurant operations, managing staff schedules, handling customer inquiries and feedback, monitoring inventory, budgeting, and compliance with health and safety codes. The General Manager also plays a crucial role in marketing efforts and promotional activities to increase customer retention and build brand presence. Candidates for the position are expected to have proven supervisory experience in food service management, knowledge of health and safety regulations, and the ability to lead a team effectively in a fast-paced, high-volume dining environment.
The General Manager is pivotal in creating an outstanding guest experience by ensuring smooth coordination between front-of-house and kitchen teams, maintaining consistent food quality, and fostering a welcoming atmosphere. The manager assists with recruitment, training, and development of staff, emphasizing leadership that drives employee motivation and team cohesion. They will also be responsible for monitoring daily financial performance, including revenue, expenses, and labor costs, and reporting any significant issues to senior management.
Working conditions include varied shifts during days, evenings, weekends, and holidays, with exposure to a busy restaurant environment that can involve noise, crowds, and varying temperature conditions. Physically, the role requires the ability to stand and walk for extended periods, handle objects up to 50 pounds, and perform repetitive motions. Given the operational nature of the role, excellent communication skills, problem-solving abilities, and knowledge of food safety certifications are essential.
Overall, the Restaurant General Manager position at Rodrigo's Mexican Grill offers a dynamic and rewarding opportunity for a motivated individual passionate about food service leadership, operational management, and customer satisfaction. The company values employees who can contribute to maintaining and enhancing their established brand reputation through effective management, customer service excellence, and a strong commitment to health and safety standards. Benefits include dental and health insurance, paid time off, paid training, and an employee discount, supporting a positive work-life balance and professional growth.
The role of Restaurant General Manager at Rodrigo's Mexican Grill is a full-time, hourly, non-exempt position offering competitive compensation in the range of $22.00 to $28.00 per hour, with an expected work week of 50 hours. This position requires managing all aspects of food and beverage operations at the restaurant's locations, ensuring seamless service delivery, operational excellence, and financial performance. The General Manager works closely with other managerial staff and senior leaders to maintain high standards of food quality, customer satisfaction, and employee performance. This position involves a blend of direct hands-on leadership during operational shifts, strategic planning, budgeting, and staff management.
Key responsibilities include supervising daily restaurant operations, managing staff schedules, handling customer inquiries and feedback, monitoring inventory, budgeting, and compliance with health and safety codes. The General Manager also plays a crucial role in marketing efforts and promotional activities to increase customer retention and build brand presence. Candidates for the position are expected to have proven supervisory experience in food service management, knowledge of health and safety regulations, and the ability to lead a team effectively in a fast-paced, high-volume dining environment.
The General Manager is pivotal in creating an outstanding guest experience by ensuring smooth coordination between front-of-house and kitchen teams, maintaining consistent food quality, and fostering a welcoming atmosphere. The manager assists with recruitment, training, and development of staff, emphasizing leadership that drives employee motivation and team cohesion. They will also be responsible for monitoring daily financial performance, including revenue, expenses, and labor costs, and reporting any significant issues to senior management.
Working conditions include varied shifts during days, evenings, weekends, and holidays, with exposure to a busy restaurant environment that can involve noise, crowds, and varying temperature conditions. Physically, the role requires the ability to stand and walk for extended periods, handle objects up to 50 pounds, and perform repetitive motions. Given the operational nature of the role, excellent communication skills, problem-solving abilities, and knowledge of food safety certifications are essential.
Overall, the Restaurant General Manager position at Rodrigo's Mexican Grill offers a dynamic and rewarding opportunity for a motivated individual passionate about food service leadership, operational management, and customer satisfaction. The company values employees who can contribute to maintaining and enhancing their established brand reputation through effective management, customer service excellence, and a strong commitment to health and safety standards. Benefits include dental and health insurance, paid time off, paid training, and an employee discount, supporting a positive work-life balance and professional growth.
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Supervisory experience
- Food service management experience
- Required certifications including ServSafe Food Manager Certification and CA Responsible Beverage Service
- Ability to communicate effectively and assertively in English, both verbally and in writing (fluency in Spanish or other languages is a plus)
- Experience in food safety and planning
- Knowledge of profitability analysis, budgeting, cost of sales, purchasing, receiving, inventories, and cost controls
- Knowledge of state and local liquor laws, labor regulations, and health code regulations
- Experience with POS systems (TOAST) and back-office reporting
- Familiarity with proper lifting techniques
- Ability to work varied shifts including nights, weekends, and holidays
- At least 1-3 years of relevant restaurant or related food service operations experience
- Ability to manage multiple tasks and work in a fast-paced environment
- Strong leadership, communication, and time management skills
Job Qualifications
- P&L management and budgeting skills
- Customer satisfaction and customer service skills
- Experience in hiring and staff management
- Strong leadership and problem-solving abilities
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
- Bachelor’s degree in hospitality management or related field is preferred
- Previous experience in a restaurant management role is beneficial
- Knowledge of food safety and sanitation practices
- Strong problem solving, communication, and time management skills
- Operational knowledge of cash handling procedures and food service equipment
- Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
- ServSafe Food Manager Certification or Prometric Food Manager Certification (required)
- CA Responsible Beverage Service (required)
Job Duties
- Supervise daily operations of the restaurant during assigned shifts, including overseeing opening and closing procedures
- Ensure smooth coordination between the dining room and kitchen to guarantee timely food delivery and efficient service
- Handle customer inquiries, concerns, and feedback promptly and professionally
- Maintain high standards of food quality, presentation, and consistency across all shifts
- Support front-of-house employees during busy periods, such as lunch and dinner rushes, by assisting with tasks as needed
- Monitor daily revenue and expenses during your shift and report issues to senior management
- Create staff schedules for assigned shifts, ensuring adequate coverage while managing labor costs effectively
- Handle shift changes, last-minute call-ins, and replacements for absent staff during shifts
- Assist with the recruitment, training, and supervision of restaurant staff, including servers, hosts/hostesses, and kitchen personnel
- Foster a welcoming and friendly atmosphere for guests, ensuring exceptional customer experiences
- Address and resolve customer complaints or issues, striving to exceed guest expectations
- Encourage staff to interact with customers and provide personalized service during their shift
- Monitor inventory levels of food, beverages, and supplies during shifts, and place orders as needed
- Oversee inventory rotation and storage to minimize waste and maintain product freshness
- Ensure compliance with health and safety regulations, including proper food handling and sanitation standards during shifts
- Conduct regular restaurant inspections to identify and address potential hazards
- Train staff on safety protocols and emergency procedures during shifts as needed
- Work closely with other managers and staff to ensure smooth operations across all shifts
- Coordinate with the culinary team to help develop and update the menu, reflecting customer preferences and seasonal availability
- Collaborate with marketing and PR teams to promote the restaurant’s offerings and events
- Support senior management with other duties as needed to ensure the restaurant’s success
- Perform other duties as assigned by senior management, based on operational needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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