Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,750.00 - $99,750.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonus
Annual bonus
Paid management training program
Referral Bonus Program
Employee Discounts
holiday closures
Financial assistance during hardships
Job Description
P.F. Chang's is a renowned casual dining restaurant chain that has become synonymous with innovative Asian cuisine and exceptional dining experiences. Founded with the mission to celebrate life, family, and food, P.F. Chang's combines traditional flavors with modern culinary techniques to create an inviting atmosphere where guests can enjoy memorable meals. The company prides itself on a culture that values integrity, innovation, teamwork, and outstanding customer service. With locations across the country, P.F. Chang's is dedicated to fostering a supportive and engaging work environment that encourages professional growth and fulfillment. The company offers comprehensive employee benefits, including medical, dental, vision,... Show More
Job Requirements
- High school diploma or equivalent
- Requires progressive restaurant/hospitality management experience
- Recent prior experience as a General Manager for external hires
- Must possess a valid driver's license
- Strong passion for delivering exceptional guest experiences
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals
- Understanding of managing inventory, cost of goods, financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third-party delivery platforms, inventory systems, reservation systems
Job Qualifications
- Progressive restaurant/hospitality management experience
- Recent prior experience as a General Manager for external hires
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
- Demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
- Understanding of managing inventory, cost of goods, financial control (P&L)
- General systems proficiency in POS systems, corporate software systems, third-party delivery platforms, inventory systems, reservation systems
- Experience in casual or upscale dining is preferred
- Hospitality or Business degree is preferred
- Culinary and kitchen acumen with experience managing or running culinary/kitchen operations is preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by innate hospitality DNA
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge to boost revenue opportunities
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- Exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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