Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,750.00 - $99,750.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training
Referral program
Employee Discounts
holidays off
financial assistance
Job Description
P.F. Chang's is a renowned upscale casual dining restaurant chain known for its unique blend of traditional and contemporary Asian cuisine. Established with a commitment to providing exceptional guest experiences, P.F. Chang's prides itself on delivering high-quality food, innovative hospitality, and a vibrant atmosphere. As a popular dining destination, P.F. Chang's operates numerous locations across the United States, each dedicated to creating memorable experiences through outstanding service and culinary excellence. The company is deeply invested in fostering a supportive and inclusive work culture, valuing teamwork, professional development, and community support. P.F. Chang's offers a comprehensive benefits package to its employees,... Show More
Job Requirements
- Requires progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Must possess valid driver's license
- Ability to perform occasional duties such as providing shift coverage, complying with liquor license requirements, delivering catering orders, making supply runs, local restaurant marketing, attending offsite training and meetings, and traveling between locations
- Strong passion for guest-centric service
- Proven success in driving sales growth and achieving KPI and EBITDA targets
- Experience in mentoring and coaching team members
- Knowledge of inventory, cost of goods, and financial control (P&L)
- Proficiency in POS, corporate software, third party delivery, inventory, and reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Prior experience as a General Manager
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of inventory management, cost control, and financial oversight
- General proficiency in POS systems, corporate software, delivery platforms, inventory and reservation systems
- Experience in casual or upscale dining preferred
- Hospitality or business degree preferred
- Culinary and kitchen management experience preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction, leveraging local market knowledge
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
- Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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