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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned leader in the hospitality industry, known for its commitment to quality, community, and creating exceptional experiences for guests. Founded by Danny Meyer, the visionary founder and CEO of Union Square Hospitality Group and author of the acclaimed book "Setting the Table," Shake Shack began as a humble hot dog cart in New York City’s Madison Square Park. The initial success of the cart was marked by enthusiastic public support and a unique business model that donated all proceeds to park beautification efforts. From this grassroots beginning, Shake Shack quickly evolved into a permanent establishment and... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience
  • knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to train and develop team members
  • strong leadership and coaching skills
  • experience managing budgets and payroll
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&L responsibilities
  • food handler certification preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality, and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures, and strategies to ensure local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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