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Restaurant General Manager

New Orleans, LA, USA|Onsite, Travel

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,750.00 - $99,750.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development

Job Description

P.F. Chang's is a renowned American Asian-themed casual dining restaurant chain known for its vibrant atmosphere, exceptional cuisine, and commitment to delivering outstanding guest experiences. Founded with a vision to blend authentic Asian flavors with a modern dining experience, the company has established itself as a leader in the hospitality industry. With a focus on quality, innovation, and customer satisfaction, P.F. Chang's continues to expand its footprint across the United States and internationally, attracting a diverse clientele who appreciate the unique culinary offerings and attentive service. The establishment is celebrated not only for its food but also for fostering a... Show More

Job Requirements

  • Requires progressive restaurant/hospitality management experience
  • Recent prior experience as a General Manager for external hires
  • Must possess a valid driver's license
  • Strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • Proven track record of driving sales growth and achieving KPI and EBITDA targets
  • Demonstrated success in mentoring and coaching individuals at various levels
  • Understanding of managing inventory, cost of goods, financial control (P&L)
  • General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems

Job Qualifications

  • Progressive restaurant/hospitality management experience
  • Recent prior experience as a General Manager for external hires
  • Strong passion for delivering exceptional guest experiences
  • Proven track record of driving sales growth and achieving KPI and EBITDA targets
  • Demonstrated success in mentoring and coaching individuals at various levels
  • Understanding of managing inventory, cost of goods, financial control (P&L)
  • General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
  • Experience in casual or upscale dining preferred
  • Hospitality or Business degree preferred
  • Culinary and kitchen acumen preferred

Job Duties

  • Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
  • Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
  • Drive incremental sales through exceptional service and coaching team members on upselling techniques
  • Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
  • Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
  • Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
  • Develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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