Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,400.00 - $65,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Our client is a leading company in the restaurant industry, renowned for its commitment to excellence in dining experiences and operational standards. As a well-established restaurant brand, the company prides itself on delivering exceptional guest services, maintaining the highest levels of food safety and employee welfare, and fostering a positive work environment. With a reputation built on quality, integrity, and community engagement, this establishment continues to expand its presence by upholding rigorous standards that align with both company policies and government regulations. The organization values the development of its employees and ensures that its operational procedures support financial effectiveness and sustainable growth.
The Restaurant General Manager (RGM) plays a pivotal role in managing restaurant operations to achieve excellence and profitability. This full-time position is responsible for overseeing all aspects of the restaurant's daily functions, including compliance with company standards and legal requirements. The RGM manages the restaurant's financial objectives such as labor costs, food quality, equipment maintenance, and inventory control. The role demands a strong leadership presence to recruit, develop, and retain top talent including Assistant Managers, Shift Managers, and Team Members. The ideal candidate will foster a motivating and positive workplace culture where employees can thrive and deliver outstanding customer service.
In addition to personnel management, the RGM ensures 100 percent compliance with food safety, labor laws, and sanitation requirements by adhering to both internal and external regulations. Operational duties include conducting regular audits, managing cash handling procedures, overseeing shift operations, and implementing preventive maintenance schedules. The RGM serves as a key liaison between restaurant staff, district management, vendors, and customers, cultivating relationships that uphold the company’s brand and service excellence. Strong problem-solving and communication skills are required to effectively handle guest issues, employee performance reviews, and daily operational challenges.
This position also involves executing the company’s marketing programs and aligning staffing with anticipated business traffic to maximize efficiency and profitability. The Restaurant General Manager must demonstrate personal effectiveness, organizational discipline, and management competence while leading the team with optimism and trust-building strategies. Proficiency in analyzing financial reports, inventory accuracy, and maintaining a clean, safe environment are essential components of success in this role.
Overall, the Restaurant General Manager is integral to the restaurant's operational and fiscal success by ensuring a seamless balance between exceptional guest experiences and sound business management principles. The role offers a dynamic work environment where leadership, strategic thinking, and a customer-first attitude drive the restaurant’s continuous growth and brand loyalty.
The Restaurant General Manager (RGM) plays a pivotal role in managing restaurant operations to achieve excellence and profitability. This full-time position is responsible for overseeing all aspects of the restaurant's daily functions, including compliance with company standards and legal requirements. The RGM manages the restaurant's financial objectives such as labor costs, food quality, equipment maintenance, and inventory control. The role demands a strong leadership presence to recruit, develop, and retain top talent including Assistant Managers, Shift Managers, and Team Members. The ideal candidate will foster a motivating and positive workplace culture where employees can thrive and deliver outstanding customer service.
In addition to personnel management, the RGM ensures 100 percent compliance with food safety, labor laws, and sanitation requirements by adhering to both internal and external regulations. Operational duties include conducting regular audits, managing cash handling procedures, overseeing shift operations, and implementing preventive maintenance schedules. The RGM serves as a key liaison between restaurant staff, district management, vendors, and customers, cultivating relationships that uphold the company’s brand and service excellence. Strong problem-solving and communication skills are required to effectively handle guest issues, employee performance reviews, and daily operational challenges.
This position also involves executing the company’s marketing programs and aligning staffing with anticipated business traffic to maximize efficiency and profitability. The Restaurant General Manager must demonstrate personal effectiveness, organizational discipline, and management competence while leading the team with optimism and trust-building strategies. Proficiency in analyzing financial reports, inventory accuracy, and maintaining a clean, safe environment are essential components of success in this role.
Overall, the Restaurant General Manager is integral to the restaurant's operational and fiscal success by ensuring a seamless balance between exceptional guest experiences and sound business management principles. The role offers a dynamic work environment where leadership, strategic thinking, and a customer-first attitude drive the restaurant’s continuous growth and brand loyalty.
Job Requirements
- High school diploma or equivalent
- Minimum three years of restaurant management experience with P&L responsibility
- Proven ability to manage all shifts independently
- Food safety certification required
- Valid driver’s license and reliable transportation if the role includes driving responsibilities
- Strong organizational and personal effectiveness skills
- Ability to maintain positive employee relations
- Competent in handling guest service standards and complaint resolution
- Compliance with company policies and government regulations
- Ability to analyze financial and operational reports
- Excellent communication and leadership abilities
Job Qualifications
- High school diploma or equivalent
- Three years of restaurant management experience including profit and loss responsibility
- Proven experience managing all shifts without supervision
- Advanced studies in business, restaurant management or related field preferred
- Food safety certification as required by state or local authorities
- Valid driver’s license and reliable transportation for positions requiring driving
- Strong leadership and effective communication skills
- Ability to analyze reports and manage inventory accurately
- Experience in employee training, discipline and performance management
- Ability to work under minimal supervision and handle multiple tasks
Job Duties
- Recruit, train and develop assistant managers, shift managers and team members
- Implement company-defined employee orientation programs
- Facilitate employee development and training plans
- Ensure a positive and motivating work environment
- Conduct timely and effective performance reviews
- Provide ongoing feedback and use constructive discipline
- Manage guest satisfaction to meet company standards
- Handle guest complaints using BLAST methodology
- Manage restaurant financial controls including labor and food costs
- Conduct audits and cash management
- Maintain compliance with health, safety and sanitation regulations
- Follow proper opening, closing, safety and security procedures
- Maintain cleanliness and preventive maintenance programs
- Comply with all company policies and complete necessary paperwork
- Implement and execute marketing programs
- Monitor employee turnover
- Communicate operational variances and employee issues to district manager
- Establish and maintain relationships with vendors and customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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