Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
401k with match
bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral Bonus Program
Job Description
Eataly is a renowned full-service restaurant and marketplace known for its authentic Italian cuisine and exceptional dining experiences. As a leader in the hospitality industry, Eataly combines traditional Italian culinary heritage with modern service practices to deliver a unique and memorable atmosphere for its guests. The company is celebrated for its commitment to quality, sustainability, and community engagement, setting a high standard in restaurant management and customer satisfaction.
The Restaurant Manager at Eataly plays a critical role in supporting the Assistant General Manager (AGM) in the daily operations of the restaurant's front-of-house team. This position oversees the service staff, including servers, bartenders, food runners, hosts, bussers, and barbacks, ensuring that every guest receives exceptional service in a welcoming environment. The Restaurant Manager is responsible for implementing operational standards and maintaining the highest level of health and safety compliance. This role requires strong leadership skills, as the manager assists with recruitment, staff training, evaluations, and, when necessary, employee terminations.
In addition to managing personnel, the Restaurant Manager also reviews financial data such as sales, inventory, and costs to help monitor and maintain the budget. They coordinate with the dining room and bar teams to plan restaurant activities and special events, enhancing the overall guest experience. The role demands a flexible schedule, often including evenings, weekends, and holidays, and the ability to physically engage in restaurant activities such as lifting, standing, and walking for extended periods.
This position offers an exciting career opportunity for professionals passionate about Italian cuisine and hospitality. With benefits that include medical, dental, and vision insurance, paid time off, parental leave, a 401K plan with company match, and other perks like free meals and employee discounts, Eataly strives to create a supportive work environment that values growth and excellence. The Restaurant Manager serves as a vital link between the management team and front-line staff, ensuring operational success and outstanding guest satisfaction.
The Restaurant Manager at Eataly plays a critical role in supporting the Assistant General Manager (AGM) in the daily operations of the restaurant's front-of-house team. This position oversees the service staff, including servers, bartenders, food runners, hosts, bussers, and barbacks, ensuring that every guest receives exceptional service in a welcoming environment. The Restaurant Manager is responsible for implementing operational standards and maintaining the highest level of health and safety compliance. This role requires strong leadership skills, as the manager assists with recruitment, staff training, evaluations, and, when necessary, employee terminations.
In addition to managing personnel, the Restaurant Manager also reviews financial data such as sales, inventory, and costs to help monitor and maintain the budget. They coordinate with the dining room and bar teams to plan restaurant activities and special events, enhancing the overall guest experience. The role demands a flexible schedule, often including evenings, weekends, and holidays, and the ability to physically engage in restaurant activities such as lifting, standing, and walking for extended periods.
This position offers an exciting career opportunity for professionals passionate about Italian cuisine and hospitality. With benefits that include medical, dental, and vision insurance, paid time off, parental leave, a 401K plan with company match, and other perks like free meals and employee discounts, Eataly strives to create a supportive work environment that values growth and excellence. The Restaurant Manager serves as a vital link between the management team and front-line staff, ensuring operational success and outstanding guest satisfaction.
Job Requirements
- availability to work onsite with a flexible schedule including evenings, weekends and holidays
- ability to lift up to 50 pounds
- ability to exert well-paced mobility for up to 8 hours including standing, walking, bending and squatting
- food handler’s license preferred
Job Qualifications
- 2+ years of experience leading or managing a front-of-house restaurant team
- understanding of steps of service
- outstanding communication skills
- leadership skills
- problem-solving skills
- bachelor’s degree or associate’s degree in restaurant management or hospitality preferred
- knowledge of Italian cuisine and beverage highly preferred
Job Duties
- assist the restaurant assistant general manager in daily operations
- oversee front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers, and barbacks
- support hiring, assigning, training, evaluating and terminating employees
- document, investigate, escalate and resolve employee and guest incidents
- ensure exceptional service standards are met
- inspect dining room and storage areas for health and safety compliance
- estimate front-of-house food and beverage needs and supervise intake orders
- review financial information such as sales, inventory and costs
- meet with dining room and bar personnel to plan activities and special events
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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