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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Cafe Hollywood is a dynamic and vibrant restaurant located within the iconic Planet Hollywood Resort & Casino. This establishment merges the allure of Hollywood's golden age with a contemporary flair, offering guests a unique dining experience in a fun and hip atmosphere. Featuring a captivating blend of retro and modern design elements, the restaurant is a celebration of everything Hollywood, showcased through its multimedia experience with 35 monitors displaying iconic Planet Hollywood moments. The walls embellish a photo gallery of unforgettable entertainment highlights, immersing guests in the glamour and excitement synonymous with Hollywood. Open 24 hours, Cafe Hollywood caters to a wide range of culinary tastes, from all-day breakfast offerings to late-night dinner menus, ensuring there is something for everyone at any time of day.
As a Restaurant Floor Manager at Cafe Hollywood, you will play a crucial role in overseeing the operational aspects of the restaurant floor while ensuring an exceptional guest experience. Your leadership will be pivotal in managing the sleek wine bar and lounge, which boasts over 40 varieties of wine paired with an array of small plates perfect for pre- or post-theater outings, happy hours, or casual social gatherings. The Counter, situated at the heart of the venue, is known for its fresh pastries, coffee drinks, gelato, desserts, and craft sodas, making it a popular stop for guests looking to indulge in quality treats. This role requires a motivated individual capable of inspiring and guiding their team to deliver outstanding service consistently. You will be responsible for maintaining a seamless flow of operations, ensuring all guests receive prompt and courteous service in a lively, polished environment.
The Restaurant Floor Manager will also be accountable for resource management, including the effective utilization of equipment, materials, and personnel, while adapting to the dynamic pace of a bustling restaurant environment. The ideal candidate should possess excellent communication skills, both oral and written, to interact efficiently with team members and patrons. The ability to make critical decisions under pressure and solve problems proactively is essential to uphold the high standards of Cafe Hollywood. Responsibilities also encompass ensuring compliance with company policies while fostering a customer-oriented approach to meet guests' needs. Empowering the team with motivation and leadership will be a significant part of your daily duties, alongside managing schedules and coordinating with kitchen and bar staff to synchronize efforts for a flawless service experience. This role offers an exciting opportunity to be part of a renowned entertainment and hospitality destination, where passion for hospitality meets the magic of Hollywood in a bustling casino resort setting.
As a Restaurant Floor Manager at Cafe Hollywood, you will play a crucial role in overseeing the operational aspects of the restaurant floor while ensuring an exceptional guest experience. Your leadership will be pivotal in managing the sleek wine bar and lounge, which boasts over 40 varieties of wine paired with an array of small plates perfect for pre- or post-theater outings, happy hours, or casual social gatherings. The Counter, situated at the heart of the venue, is known for its fresh pastries, coffee drinks, gelato, desserts, and craft sodas, making it a popular stop for guests looking to indulge in quality treats. This role requires a motivated individual capable of inspiring and guiding their team to deliver outstanding service consistently. You will be responsible for maintaining a seamless flow of operations, ensuring all guests receive prompt and courteous service in a lively, polished environment.
The Restaurant Floor Manager will also be accountable for resource management, including the effective utilization of equipment, materials, and personnel, while adapting to the dynamic pace of a bustling restaurant environment. The ideal candidate should possess excellent communication skills, both oral and written, to interact efficiently with team members and patrons. The ability to make critical decisions under pressure and solve problems proactively is essential to uphold the high standards of Cafe Hollywood. Responsibilities also encompass ensuring compliance with company policies while fostering a customer-oriented approach to meet guests' needs. Empowering the team with motivation and leadership will be a significant part of your daily duties, alongside managing schedules and coordinating with kitchen and bar staff to synchronize efforts for a flawless service experience. This role offers an exciting opportunity to be part of a renowned entertainment and hospitality destination, where passion for hospitality meets the magic of Hollywood in a bustling casino resort setting.
Job Requirements
- Accountability - accept responsibility for your actions
- Adaptability - be flexible and adjust to changes in the workplace
- Oral communication - communicate effectively with spoken words
- Written communication - write clearly and concisely
- Decision making - make critical decisions while adhering to company procedures
- Customer oriented - attend to customers' needs while following company policies
- Leadership - inspire and guide your team to perform their best
- Working under pressure - complete tasks effectively even under stress
- Responsibility - be accountable and answerable for your conduct
- Problem solving - proactively find solutions to work-related challenges
- Resource management - efficiently utilize equipment, materials, and personnel
- Motivation - inspire yourself and others to achieve goals
Job Qualifications
- High school graduate or GED
- One to two years related experience
- Proficiency in Microsoft Word and Excel
- Strong oral and written communication skills
- Leadership and team motivation abilities
- Decision-making and problem-solving skills
- Ability to work under pressure
Job Duties
- Manage restaurant floor operations effectively
- Oversee sleek wine bar and lounge activities
- Supervise The Counter's food and beverage service
- Coordinate staff schedules and assignments
- Ensure excellent customer service
- Maintain compliance with company policies
- Handle resource management efficiently
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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