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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
Performance bonus
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
growth opportunities
Job Description
The hiring establishment is a premier luxury hotel located in Minneapolis, known for its commitment to excellence and outstanding guest service within the hospitality industry. This luxury hotel features an upscale dining environment that caters to discerning guests seeking sophisticated culinary experiences accompanied by impeccable service. With a reputation for blending refined ambiance with attentive hospitality, the hotel stands as a distinguished venue in the competitive Minneapolis market. Emphasizing quality, comfort, and guest satisfaction, it offers various amenities and services that align with its high standards and luxury positioning. The hotel's food and beverage division plays a pivotal role in... Show More
Job Requirements
- 2–5+ years of management experience in an upscale or luxury restaurant or hotel environment
- Strong leadership and floor presence
- Passion for hospitality and guest service
- Excellent communication skills
- Organizational and problem-solving abilities
- Experience with scheduling and labor management
- Knowledge of health safety and sanitation standards
Job Qualifications
- 2–5+ years of management experience in an upscale or luxury restaurant or hotel environment
- Strong floor presence with a hands-on leadership style
- Passion for hospitality and delivering high-touch guest experiences
- Excellent communication organizational and problem-solving skills
- Experience in high-volume high-standard environments preferred
- Knowledge of food wine and beverage programs is a plus
Job Duties
- Lead and manage all front-of-house operations during service ensuring a smooth and elevated guest experience
- Maintain and enforce high service standards consistent with a luxury hospitality environment
- Supervise train and develop front-of-house team members including servers bartenders and support staff
- Drive guest engagement handle service recovery and build strong guest relationships
- Partner with culinary and bar teams to ensure seamless communication and execution
- Assist with scheduling labor management and cost controls
- Monitor floor performance identify opportunities for improvement and implement solutions in real time
- Ensure compliance with all health safety and sanitation standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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