Restaurant / Floor Manager

The hiring establishment is a premier luxury hotel located in Minneapolis, known for its commitment to excellence and outstanding guest service within the hospitality industry. This luxury hotel features an upscale dining environment that caters to discerning guests seeking sophisticated culinary experiences accompanied by impeccable service. With a reputation for blending refined ambiance with attentive hospitality, the hotel stands as a distinguished venue in the competitive Minneapolis market. Emphasizing quality, comfort, and guest satisfaction, it offers various amenities and services that align with its high standards and luxury positioning. The hotel's food and beverage division plays a pivotal role in attracting visitors and ensuring memorable experiences, where the dining venues are recognized for their exceptional cuisine and curated wine and beverage selections. The restaurant's ambiance and service quality mirror the hotel’s overall luxury ethos, making it a preferred destination for both local patrons and travelers.

The Restaurant/Floor Manager role is an integral leadership position within this esteemed hotel's food and beverage management team. Designed for a polished, service-driven professional, this role is best suited for someone who thrives on direct involvement with guests and team members alike and exhibits a hands-on leadership style. The successful candidate will oversee the daily operations of the front-of-house dining area, ensuring service is seamless and meets the elevated standards expected of a high-end dining environment. Reporting to senior management, this position requires proactive leadership to inspire the team, maintain operational excellence, and drive guest satisfaction in a fast-paced setting.

As a key player within the Food & Beverage leadership collective, the Restaurant/Floor Manager will lead all front-of-house functions, managing servers, bartenders, and support staff to deliver an experience marked by attentiveness, professionalism, and warmth. Building strong guest relationships through exceptional service and effective service recovery techniques will be paramount. This leadership role integrates operational oversight with people management, scheduling, cost control, and collaboration with culinary and bar teams, ensuring smooth communication and execution of service. Additionally, the manager will champion compliance with health, safety, and sanitation regulations, reinforcing the brand's commitment to guest well-being.

The position offers a competitive base salary of up to $80,000 annually, complemented by a 10% performance bonus, reflecting the importance of achieving business and service goals. The hotel supports professional growth within a respected and expanding hospitality platform, providing career advancement opportunities. Comprehensive employee benefits, including medical, dental, and vision coverage, as well as a 401(k) with company match, exemplify the organization's dedication to employee welfare and long-term success. This is an exciting chance for a motivated hospitality leader to elevate their career by contributing to the ongoing success and reputation of a premier luxury hotel in Minneapolis.