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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
full benefits
Commission
Free parking
Employee Meals
Service charge eligible
Job Description
The Ritz-Carlton St. Louis is a prestigious luxury hotel located in Clayton, Missouri, known for its exceptional service and elegant accommodations. As part of the globally recognized Ritz-Carlton brand under the Marriott International portfolio, the hotel upholds the highest standards of hospitality and luxury. The brand prides itself on delivering rare and special experiences to its guests, ensuring comfort, care, and a memorable stay that goes beyond expectations. With over 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen are dedicated to creating lifelong memories through thoughtful, creative, and compassionate service. The culture at The Ritz-Carlton focuses on the empowerment... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of related work experience
- Previous event sales experience preferred
- Ability to communicate effectively both verbally and in writing
- Proficiency in using sales and office software
- Ability to work full time with flexible hours
- Must maintain a professional appearance
- Ability to handle multiple tasks and prioritize
- Must comply with company policies and safety standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Strong communication skills
- Proficient with basic office software and sales tools
- Ability to maintain professionalism and confidentiality
- Experience preferred in event sales
- Ability to work in a team environment
- Strong organizational and multitasking skills
Job Duties
- Prepare sales-related documents such as proposals, contracts, or banquet event orders
- Promote awareness of brand image internally and externally
- Gather materials and assemble information packages such as brochures and promotional materials
- Use sales techniques that maximize revenue while maintaining guest loyalty
- Assist management in developing and executing revenue and marketing programs
- Develop and implement social media initiatives and beverage promotional programs
- Enter, retrieve, reconcile, and verify sales data in software systems
- Answer guest questions about property facilities and services
- Serve as the point of contact for clients via phone and email
- Coordinate reservation confirmations for special and holiday events
- Coordinate selling of food and beverage in hospitality suites
- Perform general office duties including filing, emailing, typing, faxing, and copying
- Report safety concerns to manager
- Follow company policies and maintain professional appearance
- Welcome and acknowledge guests according to standards
- Communicate clearly and professionally
- Develop positive working relationships and support team goals
- Comply with quality assurance standards
- Perform physical tasks such as standing, sitting, walking, and light lifting
- Perform other reasonable job duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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