Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Marco's Pizza is recognized as the premier pizza franchise in the United States, boasting a stellar reputation for delivering delicious meals and exceptional customer service. As a thriving brand, it has expanded rapidly, offering numerous opportunities for career growth and leadership within the company. Hoogland Restaurant Group, the largest franchise owner of Marco's Pizza in the US with over 100 locations, operates a dynamic and empowering work environment. This environment fosters both professional and personal development, ensuring employees have the tools and support necessary to succeed. Hoogland Restaurant Group prides itself on its commitment to uplifting its communities by serving... Show More
Job Requirements
- Minimum 5 years experience leading others at various organizational levels, preferably at district manager level or higher
- Multi-unit restaurant management experience in quick-service or full-service chain organizations
- Must be willing to relocate has a plus
- Proficiency in restaurant operating, back of house, and point of sale systems
- Ability to prepare and present ideas with ample notice
- Ability to communicate, influence, and negotiate decisions
- Must be able to prioritize and multitask
- Ability to work in a team environment
- Must be able to manually lift and move up to 50 lbs
- Ability to stand and sit for extended periods
- Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
- Must be able to read orders, menu boards, and receipts
- Frequent washing of hands and contact with sanitation solutions
- Must be able to use computers, telephones, and office equipment
- Exempt leaders must work minimum 50 hours per week
- Must support restaurants open 13-16 hours a day, 7 days a week
- Must be able to travel locally and long distances with overnight travel
- Driving is essential and requires valid driver’s license and acceptable driving record
- Knowledge of MS Office Word, Excel, Outlook, and PowerPoint required
- Bachelor degree or equivalent preferred
- HS Diploma or GED required
- Food safety certification and food handler’s certification required
Job Qualifications
- Bachelor degree or equivalent work experience preferred
- Minimum 5 years experience leading others at various organizational levels, preferably at district manager level or higher
- Multi-unit restaurant management experience in quick-service or full-service chains
- Experience managing at least six locations
- Knowledge of pizza quick-service or full-service chain is a plus
- Proficiency in restaurant operating, back of house, and point of sale systems
- Strong general knowledge of working practices, procedures, and techniques
- Intermediate to advanced understanding of budgetary concepts and procedures
- Advanced understanding of decision making processes and prioritization
- Ability to train, delegate projects, and manage staff effectively
- Strong communication, influence, and negotiation skills
- Ability to implement strategic direction and work on multiple projects
- Demonstrated ability to work in a team environment
Job Duties
- Demonstrate and ensure operational excellence through training, coaching, performance management, and encouragement of general managers and junior management team members
- Contribute to the planning and participate in business meetings as required
- Effectively evaluate conflict resolution skills of management team members and ensure open communication with both leadership and store team members
- Partner with human resources in investigations and assist with decisions on action
- Supervise at least six stores and collaborate with the regional director of operations on hiring, promoting, performance management, and discharges
- Ensure all brand standards and government inspections compliance across district restaurants
- Work with director of company operations and president on new restaurant site selections and budgeting
- Monitor sales, labor, food cost and service results, and work with general managers on operational improvements
- Partner with general managers on strategies for improving brand awareness
- Perform additional responsibilities as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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