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Restaurant Crew

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
Tuition Reimbursement
Adoption assistance
Incentive and rewards programs

Job Description

7-Eleven is a globally recognized leader in convenience retailing, operating over 86,000 locations worldwide. Known for revolutionizing the convenience store, restaurant, and fuel industries through innovative approaches, 7-Eleven remains dedicated to being the customer's first choice everywhere. This iconic brand fosters a dynamic and inclusive workplace culture that empowers employees to "activate awesome," making meaningful impacts in the stores and communities they serve. With its corporate store located at 11225 Quaker Avenue in Lubbock, Texas, this particular 7-Eleven location is part of an extensive network committed to delivering excellent customer service and quality food offerings.

The Restaurant Crew Member role is an entry-level position within 7-Eleven's restaurant team, designed for individuals who thrive in a fast-paced, team-oriented environment. This position offers an exciting opportunity for anyone looking to develop their skills in customer service, food preparation, and retail operations. As a Restaurant Associate, you will be instrumental in providing prompt, efficient, safe, and courteous food service to customers. The role involves responsibilities such as operating the cash register, delivering excellent customer interactions, maintaining food quality and safety standards, and ensuring the store environment is clean and inviting. Although experience in cashiering, customer service, retail sales, or foodservice is advantageous, it is not a strict requirement, making this an excellent starting point for candidates new to the workforce or transitioning from other fields.

7-Eleven invests significantly in employee training to ensure every team member is confident and capable of providing superior service during each customer visit. This dedication includes a strong "promote from within" philosophy, offering many opportunities for career advancement within the company across a variety of roles and locations. Employees enjoy flexibility in scheduling, allowing them to balance their work and personal life effectively.

Working at 7-Eleven also comes with a comprehensive benefits package. Eligible team members can participate in the company's 401k Plan in the U.S. or the RRSP Plan in Canada to help secure their financial future. The company recognizes and rewards holiday work through premium pay and also offers paid time off plans subject to eligibility, tuition reimbursement including GED programs, adoption assistance for U.S. employees, and numerous incentive and rewards programs designed to recognize hard work and dedication.

This role appeals to individuals who are passionate about exceeding customer expectations, maintaining hygienic and safe environments, and preparing fresh, appealing food within health code guidelines. Additionally, the ability to multitask efficiently, handle cash, perform suggestive selling, and promote loyalty rewards programs makes the Restaurant Crew Member an essential ambassador for the brand.

7-Eleven is an Equal Opportunity Employer that values diversity and inclusion in the workplace and encourages applications from all qualified candidates. A detailed job description with minimum requirements and essential functions is available upon request. Compensation varies by location and experience and is subject to change, with additional bonuses and incentives available at the company’s discretion.

Job Requirements

  • Desire to meet and exceed customer expectations
  • Commitment to maintaining a clean, safe store
  • Ability to ensure proper food preparation and freshness
  • Capability to follow health code guidelines
  • Excellence in cash handling and suggestive selling
  • Ability to multi-task and perform physical activities including bending, standing, reaching, and lifting up to 50 pounds
  • Willingness to promote the brand and loyalty programs

Job Qualifications

  • High school diploma or equivalent preferred
  • Customer service experience is an asset
  • Ability to work in a fast-paced team environment
  • Basic math skills for cash handling
  • Strong communication skills
  • Ability to follow food safety and health regulations
  • Willingness to learn and develop new skills

Job Duties

  • Provide prompt, efficient, safe, and courteous quality food service to guests
  • Operate the cash register accurately
  • Maintain cleanliness and safety of the store environment
  • Ensure proper preparation, presentation, and freshness of foodservice products
  • Follow health code guidelines strictly
  • Apply excellence in cash handling and suggestive selling techniques
  • Promote the brand and loyalty rewards program actively

Job Criteria

Experience

Entry Level (1-2 years)


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