Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $9.75 - $18.25
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
wellness programs
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America and a dynamic presence in online sports betting and iCasino through theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment transcends the traditional role of a casino or entertainment company by emphasizing not only the delivery of fun and excitement but also a deep commitment to community values such as diversity, sustainability, and inclusion. The company fosters a vibrant, dynamic work environment where team members can thrive, grow their careers, and contribute to an ever-evolving entertainment landscape that captivates millions. Their comprehensive Total Rewards package illustrates their commitment to employee well-being, incorporating wellness programs addressing financial, physical, and mental health, day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure.
The role offered at PENN Entertainment is not just a job but an opportunity to be an integral part of changing the way entertainment is experienced. This position requires energetic, outgoing individuals who are passionate about creating a fun, inviting atmosphere for guests. The successful candidate will play a pivotal role in promoting a positive community image and delivering exceptional on-site guest services. This includes responsibilities such as fostering a fun environment, acting as a gracious host to guests and co-workers, monitoring alcohol consumption, managing financial transactions with integrity, and promoting gaming events and promotions. The role demands flexibility with an open schedule including all shifts, weekends, and holidays, reflecting the fast-paced, carefully managed atmosphere of entertainment venues. Employees will be expected to uphold company policies and regulatory compliance while contributing directly to enhancing guests' experiences through attentive service, skillful drink preparation, and cleanliness. This is a unique chance to join a company that is deeply invested in the professional development and career advancement of its team members, making it an ideal workplace for professionals eager to grow in the hospitality and entertainment sectors. The starting salary is $5.50 plus tips, reflecting an entry-level position with growth opportunities tied to performance and tenure. Those who join PENN Entertainment can expect to work alongside diverse, motivated coworkers, enjoy targeted training programs, and participate in a vibrant culture of fun and innovation.
The role offered at PENN Entertainment is not just a job but an opportunity to be an integral part of changing the way entertainment is experienced. This position requires energetic, outgoing individuals who are passionate about creating a fun, inviting atmosphere for guests. The successful candidate will play a pivotal role in promoting a positive community image and delivering exceptional on-site guest services. This includes responsibilities such as fostering a fun environment, acting as a gracious host to guests and co-workers, monitoring alcohol consumption, managing financial transactions with integrity, and promoting gaming events and promotions. The role demands flexibility with an open schedule including all shifts, weekends, and holidays, reflecting the fast-paced, carefully managed atmosphere of entertainment venues. Employees will be expected to uphold company policies and regulatory compliance while contributing directly to enhancing guests' experiences through attentive service, skillful drink preparation, and cleanliness. This is a unique chance to join a company that is deeply invested in the professional development and career advancement of its team members, making it an ideal workplace for professionals eager to grow in the hospitality and entertainment sectors. The starting salary is $5.50 plus tips, reflecting an entry-level position with growth opportunities tied to performance and tenure. Those who join PENN Entertainment can expect to work alongside diverse, motivated coworkers, enjoy targeted training programs, and participate in a vibrant culture of fun and innovation.
Job Requirements
- Must have outgoing, energetic and enthusiastic attitude
- Must understand drink mixology and recipes
- Must enjoy hosting others
- Must be comfortable initiating conversations and creating a fun environment
- Able to promptly and accurately follow instructions given by supervisor or manager
- Must qualify for licensing by Ohio Lottery Commission
- Must be able to work as a team and have a guest-first attitude
- Must be able to tolerate a high stimulus environment
- Must be able to work at a very fast pace
- Must be able to pass a background check
- Must have open availability including all three shifts, weekends and holidays
Job Qualifications
- Outgoing, energetic and enthusiastic attitude
- Understanding of drink mixology and recipes
- Enjoy hosting others
- Comfortable initiating conversations and creating a fun environment
- Ability to follow instructions promptly and accurately
- Qualify for licensing by Ohio Lottery Commission
- Ability to work as a team with a guest-first attitude
- Ability to tolerate a high stimulus environment
- Ability to work at a very fast pace
- Ability to pass a background check
- Open availability including all three shifts, weekends and holidays
Job Duties
- Foster a fun environment
- Be a gracious host to guests and co-workers
- Promote a positive influence in the community and participate in company-sponsored events
- Ensure interactions with guests follow the ACES Service Program guidelines
- Monitor guest alcohol consumption and intervene as needed according to policy and TIPS training
- Promote gaming events and promotions
- Process cash and credit card transactions maintaining financial integrity
- Prepare and pour drinks with proper measured portions and ingredients according to recipes
- Slice fruit as required
- Maintain a clean, sanitized, and stocked workstation or section
- Comply with state, company, and department policies and regulations
- Work all shifts including weekends and holidays
- Make drinks for servers when rang in
- Serve, clear, and expedite food
- Perform side-work as directed
- Work special events as needed
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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