Barnes & Noble logo

Restaurant Barista

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.25 - $18.75
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Barnes & Noble is a renowned bookstore chain that holds a special place in the hearts of communities across the country. Known not just for its extensive collection of books, Barnes & Noble also offers a unique in-store experience through its welcoming Cafes, where customers can enjoy a quiet moment accompanied by a carefully crafted beverage. The Cafes are an integral part of the store’s atmosphere, creating spaces where readers and coffee lovers alike can relax, work, or socialize. As a company committed to quality, community engagement, and providing exceptional customer service, Barnes & Noble values employees who are passionate about the products they serve and the experiences they create for customers. They provide opportunities for personal and professional growth within a supportive and dynamic environment.

The Barista role at Barnes & Noble is an exciting entry point into a career that blends customer service with a love for coffee and community. Baristas in the Cafe are not just beverage makers; they are warmth ambassadors who welcome each guest, build rapport, and craft beverages that go beyond simple coffee preparation. This position is ideal for individuals who enjoy interacting with people and have a passion for creating inspiring drinks and delightful food pairings. As a Barista, you are expected to deliver first-class service with every handcrafted drink and baked good you prepare, ensuring that every customer’s visit is memorable and pleasant.

This role involves more than just making coffee; it is about creating an engaging environment where customers feel valued and cared for. Baristas maintain a clean and inviting space, manage inventory to ensure the Cafe is well-stocked, and adhere to health and safety standards to provide a safe and pleasant experience for all. They experiment with new roasts and blends and stay knowledgeable about a variety of products to make relevant recommendations that meet customer preferences. Working at Barnes & Noble as a Barista offers the chance to develop valuable skills such as communication, multitasking, and problem-solving, all while being part of a team dedicated to excellence.

The position requires physical stamina due to the nature of working in a busy Cafe environment, including prolonged standing, repetitive bending, lifting, and operating espresso machines. Flexibility and adaptability are crucial, as the Café atmosphere can be fast-paced and dynamic. Success in this role hinges on a positive attitude, passion for quality, and commitment to excellent customer experiences. Barnes & Noble encourages baristas to take initiative, engage with customers enthusiastically, and continuously grow their cafe knowledge. This role is more than a job; it’s an opportunity to become part of a community, grow your skills, and potentially advance your career within a company that values dedication and passion.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food and beverage industry preferred
  • Able to stand for prolonged periods
  • Capable of lifting moderate weight
  • Excellent communication skills
  • Ability to multitask and remain organized
  • Passion for coffee and customer service
  • Flexible and adaptable to a fast-paced environment

Job Qualifications

  • Passionate about the products we serve
  • Positive and can-do attitude
  • Enjoy working with people
  • Listen to people and enjoy solving problems
  • Make correct recommendations for handcrafted beverages and food items that satisfy the customer
  • Well-organized, efficient, and able to multi-task
  • Can clearly and respectfully communicate and express oneself

Job Duties

  • Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach
  • Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs
  • Ensure that the Cafe is welcoming to all customers by having a stocked bake case and neatly displayed merchandise
  • Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience
  • Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes
  • Protect company assets by adhering to all processes and working efficiently to control waste and shrink
  • Recognize and offer to help both customers and employees with urgency and care
  • Work in the Cafe which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines), and sales floor when needed

Job Criteria

Experience

Entry Level (1-2 years)


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