Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxby's is a well-established fast-casual restaurant brand known for its welcoming atmosphere and great food, offering guests a place not just to eat, but to have fun and enjoy time with friends. Headquartered in the United States, Zaxby's operates numerous locations and has developed a reputation for high-quality service, delicious chicken-based cuisine, and a strong team-oriented work culture. The brand distinguishes itself by fostering a vibrant, fun environment for both guests and employees, where team members are valued and provided ample opportunity for personal and professional growth. Zaxby's emphasizes the importance of delivering exceptional guest experiences while maintaining efficiency and adherence to operational standards.
The position of Assistant Manager at Zaxby's is crucial in upholding the company's commitment to excellence. As an Assistant Manager, you will be responsible for overseeing daily restaurant operations, ensuring the team follows all policies, processes, and procedures effectively. This role entails leading by example, coaching team members, and creating a positive workplace culture to meet and exceed guest expectations. The employment type is typically full-time, with the pay range between $22.00 and $24.00 per hour. Additionally, there is a Training Completion Bonus of $1,500, paid in two installments to reward new hires who successfully complete training and remain employed throughout the payout schedule.
This role offers employees the opportunity to earn quarterly bonuses of up to 12% of their annual earnings, enjoy free meals on shift, and 50% off meals off shift. Moreover, paid time off, paid holidays, and paid training are part of the comprehensive benefits package, enhancing the overall employee experience. The company also offers early access to pay, a recognition program, an employee referral program, and opportunities for advancement, making this an ideal role for individuals seeking a rewarding career path with a supportive employer.
The Assistant Manager position requires completion of specific training, including the Zaxby's Assistant Manager Development Plan and Food Safety Certification. Responsibilities include managing team schedules according to local laws and company standards, supervising and coaching staff to achieve performance goals, maintaining product quality and cleanliness standards, handling guest and team concerns in a respectful manner, and ensuring compliance with all legal and organizational policies. The role requires strong leadership, organizational skills, and the ability to foster a positive team morale by creating a supportive and motivating work environment.
Located at 1220 Woodruff Rd, Greenville, SC, this location thrives on community involvement and creating memorable experiences for guests. The Assistant Manager will play a pivotal role in maintaining the restaurant’s operational integrity, ensuring safety guidelines and risk management policies are adhered to, and effectively communicating concerns to upper management when necessary. The role also requires physical capabilities such as being able to sit, stand, walk, occasionally bend or climb, and lift up to 50 pounds. Working in an environment with temperature variations and food allergens is part of the job, as well as safe operation of restaurant equipment including knives and fryers.
Working at Zaxby's means joining a growing team where every member contributes to creating memorable dining experiences. The company’s commitment to employee development, safety, and recognition makes this an exceptional opportunity for a motivated Assistant Manager ready to take the next step in their career in the food service industry.
The position of Assistant Manager at Zaxby's is crucial in upholding the company's commitment to excellence. As an Assistant Manager, you will be responsible for overseeing daily restaurant operations, ensuring the team follows all policies, processes, and procedures effectively. This role entails leading by example, coaching team members, and creating a positive workplace culture to meet and exceed guest expectations. The employment type is typically full-time, with the pay range between $22.00 and $24.00 per hour. Additionally, there is a Training Completion Bonus of $1,500, paid in two installments to reward new hires who successfully complete training and remain employed throughout the payout schedule.
This role offers employees the opportunity to earn quarterly bonuses of up to 12% of their annual earnings, enjoy free meals on shift, and 50% off meals off shift. Moreover, paid time off, paid holidays, and paid training are part of the comprehensive benefits package, enhancing the overall employee experience. The company also offers early access to pay, a recognition program, an employee referral program, and opportunities for advancement, making this an ideal role for individuals seeking a rewarding career path with a supportive employer.
The Assistant Manager position requires completion of specific training, including the Zaxby's Assistant Manager Development Plan and Food Safety Certification. Responsibilities include managing team schedules according to local laws and company standards, supervising and coaching staff to achieve performance goals, maintaining product quality and cleanliness standards, handling guest and team concerns in a respectful manner, and ensuring compliance with all legal and organizational policies. The role requires strong leadership, organizational skills, and the ability to foster a positive team morale by creating a supportive and motivating work environment.
Located at 1220 Woodruff Rd, Greenville, SC, this location thrives on community involvement and creating memorable experiences for guests. The Assistant Manager will play a pivotal role in maintaining the restaurant’s operational integrity, ensuring safety guidelines and risk management policies are adhered to, and effectively communicating concerns to upper management when necessary. The role also requires physical capabilities such as being able to sit, stand, walk, occasionally bend or climb, and lift up to 50 pounds. Working in an environment with temperature variations and food allergens is part of the job, as well as safe operation of restaurant equipment including knives and fryers.
Working at Zaxby's means joining a growing team where every member contributes to creating memorable dining experiences. The company’s commitment to employee development, safety, and recognition makes this an exceptional opportunity for a motivated Assistant Manager ready to take the next step in their career in the food service industry.
Job Requirements
- Must be 18 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Food Safety Certification and Manager Certification
- Any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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