Restaurant Assistant Manager

Mission, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive wage

employee discount

Paid training

Career advancement opportunities

flexible scheduling

supportive work environment

Job Description

This position is offered by a Taco Bell franchisee, an independent operator who manages their own wage and benefit programs, separate from Taco Bell corporate. As a franchisee, this employer operates several restaurants and is committed to serving high-quality fast food products while fostering a positive, efficient, and customer-focused work environment. Taco Bell is a well-known fast-food chain specializing in Mexican-inspired cuisine, and the franchisee upholds the established brand standards in delivering consistent dining experiences. This position of Assistant Manager provides an exciting leadership opportunity within a thriving franchise operation.

As an Assistant Manager, you will play a vital role in supporting daily restaurant operations, working closely with management to ensure efficiency, quality, and excellent customer service are maintained at all times. Your responsibilities will include supervising shift leaders and team members during shifts, managing operational tasks such as cash control, inventory, and reporting, and upholding critical standards of quality, service, cleanliness, and hospitality. You will be an important part of the team that fosters a welcoming and collaborative restaurant atmosphere where both customers and employees feel valued.

This role demands a professional appearance, strong interpersonal skills, and the ability to communicate effectively with both customers and staff. You will need to have a foundational understanding of fast food production and deployment procedures, as well as skills in sales forecasting, scheduling, cost control, profit and loss management, and personnel oversight. Additionally, you will be responsible for ensuring that all restaurant equipment is operated safely and efficiently and that maintenance issues are promptly reported.

The position requires physical stamina to stand, walk, bend, and lift up to 50 pounds during the shift, along with manual dexterity to perform tasks quickly and accurately in a fast-paced environment. Integrity, honesty, assertiveness, and proactive problem-solving while maintaining politeness and professionalism are key personal attributes for success. Training to fully master this role usually spans 8 to 18 months, during which you will gain comprehensive knowledge under general supervision, frequently interacting with both customers and staff.

The work environment can be dynamic and demanding, characterized by temperature variations and a high noise level. Peak periods may require working without food or drink breaks. Nevertheless, the position offers the opportunity to develop leadership skills in the fast-food industry, contributing meaningfully to the success of a major franchise and enhancing customer satisfaction through exceptional service standards. This is a full-time employment opportunity with competitive wage and benefit programs determined by the franchisee, providing room for growth and advancement within the organization.

Job Requirements

high school diploma or GED preferred
ability to stand, walk, bend, and lift up to 50 lbs for the duration of the shift
effective communication skills
understanding of fast food operational procedures
ability to manage cash and uphold restaurant standards
willingness to work in a high noise and temperature variable environment
ability to follow written and verbal instructions
integrity and honesty
ability to maintain professionalism and composure under pressure
ability to work collaboratively in a team environment

Job Qualifications

high school diploma or GED preferred
professional appearance is essential
strong interpersonal skills for effective communication with customers and employees
fundamental knowledge of fast food operations, including production and deployment procedures
ability to manage cash control and uphold quality, service, cleanliness, and hospitality standards
understanding of sales forecasting, scheduling, cost control, inventory, profit and loss statements, and personnel management
ability to follow instructions both written and verbal
good hearing and vision for working with customers and operating kitchen equipment safely
integrity and honesty
assertiveness and a proactive attitude while maintaining politeness and professionalism
attention to detail and composure under pressure
team-oriented with minimal disturbances to customers or team members
physical ability to stand, walk, lift up to 50 lbs, and bend for most of the shift
manual dexterity to perform tasks quickly and accurately during busy periods
collaborative approach to ensuring customer satisfaction through quality, service, and cleanliness

Job Duties

deliver exceptional customer service through fast, efficient service and high-quality products
uphold standards of excellence in quality, service, and cleanliness
foster a collaborative and positive environment for both customers and staff
maintain a solid understanding and operation of all restaurant equipment
supervise shift leaders and team members during shifts
assist in overseeing all restaurant operations
aid in recruiting, training, and evaluating employee performance
handle accounting tasks and prepare reports for submission to headquarters
manage the ACT program
quickly and accurately prepare customer orders according to standards
collaborate with the team to ensure consistent customer satisfaction through quality and cleanliness
prioritize customer service first, followed by maintaining the dining area and workspaces
operate all kitchen equipment safely and efficiently
greet and engage with customers in a friendly manner when possible
report any maintenance issues to the appropriate department