Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a renowned fast-casual restaurant chain known for its dedication to delivering exceptional dining experiences centered around chicken wings, chicken fingers, sandwiches, and salads. With its friendly atmosphere and commitment to quality food, Zaxbys has expanded to numerous locations, becoming a favorite destination for guests seeking both tasty meals and a fun environment. The company prides itself not only on its flavorful menu but also on creating a welcoming and enjoyable space where customers can spend time with friends and family.
As Zaxbys continues to grow, it focuses on maintaining operational excellence and superior guest satisfaction. This dedication extends to its team members, offering them an extraordinary workplace full of support, recognition, and opportunities to advance their careers. Zaxbys values each employee and fosters a culture that encourages personal and professional development.
The Assistant Manager role at Zaxbys is vital to the restaurant’s success. This position involves managing daily restaurant operations, ensuring teams follow established processes, company policies, and health and safety protocols. The Assistant Manager contributes directly to delivering outstanding guest experiences by coaching and leading team members, maintaining service and product standards, and overseeing employee performance. This role demands strong leadership abilities, excellent organizational skills, and a focus on developing a positive work culture.
Assistants at Zaxbys play a pivotal part in implementing training programs, including the Assistant Manager Development Plan and Food Safety Certification, essential for upholding operational standards. They are responsible for creating employee schedules, delegating shift tasks effectively, and ensuring compliance with federal, state, and local laws. This position also requires handling guest and team member concerns with diplomacy and care, emphasizing respectful communication and timely resolution.
Zaxbys offers a competitive pay range for this role, from $19.00 to $21.00 per hour, accompanied by significant bonus potential of up to 12% of annual earnings paid quarterly. Employees enjoy additional perks such as free meals during shifts, a 50% discount off shift meals, paid time off, paid holidays, paid training, and early access to pay. The company also supports continuous employee engagement through recognition and referral programs alongside opportunities for advancement.
The benefits package at Zaxbys includes comprehensive medical, dental, and vision insurance, short-term and long-term disability coverage, employer-paid life insurance, as well as a robust 401(k) plan with an employer match. These benefits reflect Zaxbys’ commitment to the health and financial security of its employees.
Overall, the Assistant Manager position at Zaxbys offers a dynamic work environment where leadership skills are honed, team success is celebrated, and guests consistently receive excellent service. This role is ideal for individuals passionate about restaurant management who thrive in a collaborative setting and are eager to contribute to a growing brand dedicated to quality and hospitality.
As Zaxbys continues to grow, it focuses on maintaining operational excellence and superior guest satisfaction. This dedication extends to its team members, offering them an extraordinary workplace full of support, recognition, and opportunities to advance their careers. Zaxbys values each employee and fosters a culture that encourages personal and professional development.
The Assistant Manager role at Zaxbys is vital to the restaurant’s success. This position involves managing daily restaurant operations, ensuring teams follow established processes, company policies, and health and safety protocols. The Assistant Manager contributes directly to delivering outstanding guest experiences by coaching and leading team members, maintaining service and product standards, and overseeing employee performance. This role demands strong leadership abilities, excellent organizational skills, and a focus on developing a positive work culture.
Assistants at Zaxbys play a pivotal part in implementing training programs, including the Assistant Manager Development Plan and Food Safety Certification, essential for upholding operational standards. They are responsible for creating employee schedules, delegating shift tasks effectively, and ensuring compliance with federal, state, and local laws. This position also requires handling guest and team member concerns with diplomacy and care, emphasizing respectful communication and timely resolution.
Zaxbys offers a competitive pay range for this role, from $19.00 to $21.00 per hour, accompanied by significant bonus potential of up to 12% of annual earnings paid quarterly. Employees enjoy additional perks such as free meals during shifts, a 50% discount off shift meals, paid time off, paid holidays, paid training, and early access to pay. The company also supports continuous employee engagement through recognition and referral programs alongside opportunities for advancement.
The benefits package at Zaxbys includes comprehensive medical, dental, and vision insurance, short-term and long-term disability coverage, employer-paid life insurance, as well as a robust 401(k) plan with an employer match. These benefits reflect Zaxbys’ commitment to the health and financial security of its employees.
Overall, the Assistant Manager position at Zaxbys offers a dynamic work environment where leadership skills are honed, team success is celebrated, and guests consistently receive excellent service. This role is ideal for individuals passionate about restaurant management who thrive in a collaborative setting and are eager to contribute to a growing brand dedicated to quality and hospitality.
Job Requirements
- Must be 18 years of age or older
- Must have valid driver’s license, vehicle insurance and reliable transportation
- Open availability and ability to work minimum of 5 days and 32 to 48 hours per week
- Ability to work flexible schedule including days, nights, weekends and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have valid driver’s license, vehicle insurance and reliable transportation
- Open availability and ability to work minimum of 5 days and 32 to 48 hours per week
- Ability to work flexible schedule including days, nights, weekends and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Obtain Food Safety Certification and Manager Certification
- Follow any additional training required by Zax LLC
- Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership and coach team members to perform at their highest level and strive to achieve quarterly goals
- Ensure service, product quality and cleanliness standards are consistently upheld
- Communicate performance concerns to the General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- Ensure processes, policies and procedures are properly followed daily
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines
- Maintain compliance with federal, state and local laws
- Utilize management tools and keep neat, accurate and current records
- Maintain flexibility that allows performance beyond the position’s basic parameters
- Ensure team works safely and follows all safety guidelines and procedures
- Immediately report human resources and risk management concerns to General Manager and District Manager
- Escalate other concerns to supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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