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Zaxby's logo

Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $22.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
Early Access to Pay
bonus potential

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for its unique and flavorful chicken dishes, friendly atmosphere, and commitment to exceptional customer service. Founded with a passion for quality food and memorable guest experiences, Zaxbys has grown into a vibrant community favorite with a strong emphasis on fun and teamwork. This company prides itself on creating an environment where guests enjoy not only delicious meals but also a welcoming and engaging dining experience that feels like more than just a typical restaurant visit. Whether it's a casual lunch or a gathering with friends and family, Zaxbys stands out as a... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-3 years management experience
  • Restaurant management experience preferred
  • Must be 18 years of age or older
  • Valid driver's license and reliable transportation
  • Ability to work flexible hours including weekends and holidays
  • Strong leadership and organizational skills
  • Successful completion of background check

Job Qualifications

  • Must be 18 years of age or older
  • Must have valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys Assistant Manager Development Plan
  • Complete food safety certification and manager certification
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to general manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints, concerns, or injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to general manager and district manager
  • Escalate other concerns to supervisor when appropriate
  • Perform all duties necessary to ensure restaurant operations function properly

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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