Restaurant Assistant Manager

North Augusta, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a recognized leader in the fast-casual restaurant industry, known for serving delicious chicken wings, fingers, sandwiches, salads, and more, all within a lively and welcoming atmosphere. Founded with a commitment to high-quality food and excellent customer service, Zaxbys has rapidly expanded across the United States. To guests, it is more than just a restaurant; it is a place where friends and families gather to enjoy great food and create lasting memories. The brand is committed to delivering an exceptional dining experience that combines tasty meals with fun and camaraderie, operating with a strong focus on hospitality and community engagement.

As the team at Zaxbys continues to grow, the company is looking for passionate individuals to join as Assistant Managers. This role is vital to maintaining the high standards of the restaurant while fostering an enjoyable workplace culture. Assistant Managers at Zaxbys play a significant role in overseeing daily operations, ensuring that every team member is trained and motivated to exceed guest expectations. They are responsible for leading their teams by example, promoting operational excellence, and ensuring compliance with all company policies, health and safety regulations, and quality standards. This position offers an hourly pay range between $18.00 and $22.00, reflecting the importance of the role within the organization and the responsibilities it entails. The scope of the Assistant Manager role goes beyond operational oversight; it also involves talent development, scheduling, performance management, and contributing to a positive team environment.

Working at Zaxbys comes with numerous benefits designed to support the well-being and growth of its employees. These include potential quarterly bonuses up to 12% of annual earnings, free meals during shifts, and 50% discounts on meals off shift. Additionally, team members are eligible for paid time off, paid holidays, early access to pay, and opportunities to advance within the company. Zaxbys also offers comprehensive health benefits, including medical, dental, vision insurance, and short- and long-term disability coverage, along with a 401(k) plan featuring an employer match. The company values team members who bring leadership qualities and a commitment to excellence, making the Assistant Manager position an excellent career opportunity for those seeking growth in the restaurant industry.

In summary, a career with Zaxbys as an Assistant Manager is ideal for candidates who are enthusiastic about leadership, operational management, and delivering superior guest experiences in a fast-paced, dynamic restaurant setting. The company fosters an inclusive environment that encourages professional development and rewards dedication. If you are driven by teamwork, leadership, and customer satisfaction, this role offers a promising path to hone your skills while contributing to a thriving brand.

Job Requirements

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
obtain food safety certification and manager certification
enhance guest experiences by ensuring team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with Zaxbys guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your General Manager and District Manager
escalate other concerns to your supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly