Restaurant Assistant Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Paid Time Off

Paid holidays

Paid training

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its unique approach to dining, blending great food with a welcoming atmosphere where guests can have fun, enjoy time with friends, and savor delicious meals. The company places a strong emphasis on creating memorable experiences not only for its customers but also for its team members, boasting a workplace culture that many describe as an indescribably great place to work. With locations expanding, Zaxbys is actively seeking motivated individuals to join its team and contribute to the vibrant environment it fosters. The company highlights its commitment to employee growth, rewarding performance, and providing a comprehensive benefits package that supports well-being and professional development. This role offers an exciting opportunity for those passionate about leadership and customer service to join a dynamic team and grow within the restaurant industry.

The Assistant Manager position at Zaxbys is a pivotal role that ensures the restaurant operates smoothly by upholding operational standards and delivering exceptional experiences to guests. The Assistant Manager is responsible for managing the daily operations, ensuring adherence to all company processes, policies, and procedures. This role requires leading and coaching team members, maintaining service quality, and fostering a positive work environment. The position offers a competitive pay range between 18.00 and 22.00 dollars per hour and includes bonus potential paid quarterly, based on annual earnings up to 12%. Employees enjoy benefits such as free meals during shifts, 50% discounts off shifts, paid time off, holidays, and training, early access to pay, and various employee recognition and referral programs. The role involves significant responsibility, including scheduling, training, performance management, compliance with legal guidelines, and maintaining safety standards. With opportunities to advance within the company, the Assistant Manager role at Zaxbys is ideal for individuals seeking to expand their management skills in a supportive and engaging work environment.

Job Requirements

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must have a valid driver’s license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Successful completion of background check

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly