Restaurant Assistant Manager

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established restaurant brand known for its unique approach to fast-casual dining, specializing in chicken wings, chicken fingers, sandwiches, and salads. As a thriving company, Zaxbys has built a loyal customer base by focusing on quality food, exceptional guest experiences, and a fun atmosphere. The company prides itself on being more than just a place to eat; it is a community where guests gather to enjoy flavorful meals and spend quality time with family and friends. Furthermore, Zaxbys is recognized within the industry as an excellent employer offering career growth opportunities and a positive work environment.

At Zaxbys, the Assistant Manager role is critical to maintaining the high standards of service and operational excellence that the brand is known for. The position involves managing the day-to-day operations of the restaurant, ensuring that all team members uphold processes, policies, and procedures to deliver exceptional customer experiences. Assistant Managers play a vital leadership role by coaching team members, creating effective work schedules, and ensuring compliance with all health and safety regulations. The role also requires a commitment to developing team culture, supporting employee growth, and maintaining cleanliness and product quality standards. This is a hands-on leadership position, offering a chance for motivated individuals to advance their careers within a supportive company culture.

This role offers a competitive pay range typically between $18.00 and $22.00 per hour, supplemented by a quarterly bonus potential based on annual earnings of up to 12%. Zaxbys supports its team members with numerous benefits, including free meals while on shift, 50% off meals when off shift, paid time off, paid holidays, and paid training. Early access to payroll and various recognition and referral programs further enhance the workplace experience. The company highlights opportunities for advancement and employee development, making this position suitable for those looking to build long-term careers in restaurant management.

Job Requirements

Must be 18 years of age or older
must have valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work minimum of 5 days and 32 to 48 hours per week
ability to work flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have valid driver’s license, vehicle insurance, and reliable transportation
open availability with ability to work minimum of 5 days and 32 to 48 hours per week
ability to work flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
complete food safety certification and manager certification
enhance guest experiences by ensuring team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, or injuries timely and respectfully
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to General Manager and District Manager
escalate other concerns to supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly