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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a well-established restaurant brand known for its unique approach to fast-casual dining, specializing in chicken wings, chicken fingers, sandwiches, and salads. As a thriving company, Zaxbys has built a loyal customer base by focusing on quality food, exceptional guest experiences, and a fun atmosphere. The company prides itself on being more than just a place to eat; it is a community where guests gather to enjoy flavorful meals and spend quality time with family and friends. Furthermore, Zaxbys is recognized within the industry as an excellent employer offering career growth opportunities and a positive work environment.
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Job Requirements
- Must be 18 years of age or older
- must have valid driver’s license, vehicle insurance, and reliable transportation
- open availability and ability to work minimum of 5 days and 32 to 48 hours per week
- ability to work flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- must have valid driver’s license, vehicle insurance, and reliable transportation
- open availability with ability to work minimum of 5 days and 32 to 48 hours per week
- ability to work flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- complete food safety certification and manager certification
- enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- ensure team members receive proper training including ongoing coaching and development
- create an effective work schedule following company standards and local laws
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- ensure service, product quality, and cleanliness standards are consistently upheld
- communicate performance concerns to General Manager
- assist with performance reviews and mentor and develop team members
- create and maintain a positive culture and healthy team morale through recognition and leading by example
- handle and report guest and team member complaints, concerns, or injuries timely and respectfully
- ensure processes, policies, and procedures are properly followed throughout daily operations
- maintain operational standards and ensure compliance with all Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
- maintain compliance with federal, state, and local laws and guidelines
- utilize management tools and keep neat, accurate, and current records
- maintain an attitude of flexibility that allows performance above and beyond the position description
- ensure the team works safely and follows all safety guidelines and procedures
- immediately report all human resources and risk management concerns to General Manager and District Manager
- escalate other concerns to supervisor when appropriate
- perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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