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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Pei Wei Asian Diner is a reputable fast-casual restaurant chain specializing in fresh and flavorful Asian cuisine. With a commitment to delivering exceptional food and outstanding customer service, Pei Wei has built a loyal customer base and a strong brand presence in the restaurant industry. The company emphasizes quality, consistency, and cleanliness while fostering a positive and inclusive work environment. Pei Wei operates multiple locations where its core values are deeply embedded in all operational aspects, ensuring that every dining experience meets high standards. The restaurant prides itself on innovation in menu offerings, dedication to team development, and a focus... Show More
Job Requirements
- Two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to apply data from multiple sources to support fact-based decisions
- makes decisions in a timely manner
- balances urgency with long-term execution
- demonstrates good judgement
- quickly grasps and applies new concepts
- completes FOH and BOH certification
- competent in FOH and BOH
- ability to train team members in all positions
- observes team member behaviors and provides constructive coaching
- able to stand and walk for eight to ten hours per shift
- able to reach, bend, balance, and transport objects up to 30 lbs
Job Qualifications
- Two years management experience for external candidates
- one year Pei Wei Manager experience or six months Pei Wei Manager experience and one year previous restaurant management experience for internal candidates
- high school diploma or GED preferred
- ability to apply data from multiple sources to support fact-based decisions
- ability to make timely decisions that balance urgency with long-term execution
- demonstrates good judgement
- ability to quickly grasp and apply new concepts
- leverages previous experiences to solve new problems
- completes FOH and BOH certification
- competence in front of house and back of house operations
- ability to train team members in all positions
- consistently provides constructive coaching and ongoing feedback
- demonstrates leadership in building team member confidence and performance
Job Duties
- Handles guest service issues professionally and with composure
- fosters a safe, respectful and quality employee experience
- partners with the GM to identify and address opportunities to increase business results using the P&L
- accountable for following and executing all state safety and sanitation guidelines
- consistently ensures proper timing and production of all food orders
- supervises and facilitates training of food preparation and execution of all menu items, procedures, and recipes
- is responsible for maintaining all product quality standards by performing regular line checks
- thoroughly completes all prep lists, order guides, and all cost and food inventories
- supports the goals of the business including but not limited to food costs, labor, and team member retention
- supervises, assigns, and delegates tasks and gives direction to all staff and other members of management
- is responsible for assisting the General Manager in recruiting, hiring, training
- acts as a goodwill ambassador to the community of Pei Wei
- is responsible for regular repairs and maintenance of the restaurant
- is responsible for assisting the General Manager in the development of other managers and Shift Leaders
- is proficient and knowledgeable in placing all orders for the restaurant including Coke, DSI, Ed, etc.
- partners with the GM to properly forecast sales and develop schedules with the proper staffing levels to accommodate business while achieving labor goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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