Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $20.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Career advancement opportunities

Job Description

Fazoli's is a well-established fast-casual Italian-American restaurant chain known for its fresh and flavorful menu items, including its signature hot and fresh garlic breadsticks. With a strong emphasis on customer service and community engagement, Fazoli's has built a reputation as a welcoming and vibrant place to work and dine. The company's core mission is to "enhance the lives of those we touch... one breadstick at a time," reflecting its commitment to making a positive difference not only for its guests but also for its employees and local communities. Fazoli's culture prioritizes kindness, enthusiasm, and a genuine desire to help others, creating an environment where every team member can thrive and contribute meaningfully.

As an Associate Manager at Fazoli's, you will play a crucial role in supporting the restaurant's overall success and operational excellence. Working closely with the General Manager and team members, this position serves as a stepping stone to becoming a future General Manager, providing hands-on leadership experience in a dynamic restaurant setting. The Associate Manager is responsible for recruiting, training, and developing a high-performance team of associates dedicated to delivering great guest service, upholding the brand's values, and maintaining operational standards. Leadership at Fazoli's means leading by example, treating all team members with dignity and respect, and fostering a workplace where people always come first.

Integrity is a cornerstone of Fazoli's brand, and the Associate Manager is expected to uphold the highest standards of business ethics and operational excellence. Leveraging company policies and systems, this role ensures that the restaurant operates smoothly while delivering an exceptional guest experience. The role requires strong business acumen, particularly experience managing a business with revenues exceeding $1 million, as the Associate Manager navigates various aspects of restaurant operations, including sales, marketing, human resources, supply chain management, administration, and facility maintenance.

A collaborative spirit is essential, as success at Fazoli's depends on teamwork and the collective effort of a committed support team. The Associate Manager fosters a culture of cooperation and continuous improvement, striving to achieve operational perfection every day. The position demands a competitive spirit and a relentless pursuit of excellence, with the goal of making each day better than the last. This role is ideal for candidates who are passionate about leadership, service, and growth within the fast-casual dining industry and are eager to advance their career within a company that values people and integrity above all else.

Job Requirements

  • Previous management experience
  • Strong leadership skills
  • Knowledge of restaurant operations
  • Excellent communication skills
  • Ability to work flexible hours including nights and weekends
  • High school diploma or equivalent
  • Ability to manage a business with over $1 million in revenue

Job Qualifications

  • Previous management experience in restaurant or retail operations
  • Proven leadership skills with ability to develop and motivate a team
  • Strong knowledge of business operations including sales, marketing, and human resources
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Commitment to delivering exceptional guest service
  • High school diploma or equivalent
  • Experience managing a business with revenues over $1 million

Job Duties

  • Recruit, select, hire, train, develop and retain a high-performance team of associates
  • Lead by example and treat people with dignity and respect
  • Utilize Fazoli's policies, systems and processes to execute the restaurant concept flawlessly
  • Manage day-to-day restaurant operations including guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance
  • Foster teamwork and collaboration among staff
  • Strive for continuous improvement and operational excellence
  • Support the General Manager and prepare for future General Manager responsibilities

Job Criteria

Experience

Mid Level (3-7 years)


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