Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $20.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount

Job Description

Zaxby's is a leading fast-casual restaurant chain known for its quality chicken wings, chicken fingers, sandwiches, and salads. With a strong commitment to customer service, product quality, and a positive dining experience, Zaxby's has grown rapidly across various locations in the United States. The company prides itself on fostering a supportive and dynamic work environment that values leadership, teamwork, and professional growth. As a part of Zaxby's mission to deliver exceptional food and service, they emphasize training and development for their employees while maintaining high operational and cleanliness standards. This ensures that each location operates efficiently and continues to attract and retain loyal customers.

The role of Unit Manager at Zaxby's is a crucial leadership position responsible for managing the operations of one or more Zaxby's units to achieve agreed-upon sales and profit goals. Reporting directly to the General Manager, the Unit Manager plays a key role in supervising shift managers and team members, driving sales growth, and maintaining a high-quality customer experience. This position requires a hands-on approach, with the manager actively involved in daily operations such as food quality monitoring, purchasing, staff training, and executing marketing plans. The Unit Manager must be flexible, willing to work various shifts including mornings, nights, and weekends, and commit to a minimum of 50 hours per week to ensure smooth and profitable restaurant operations.

This position demands leadership by example, with a focus on motivating and guiding employees to perform at their best while fostering a positive work environment. The Unit Manager is expected to manage resources efficiently, maintain operational standards, and communicate openly with team members and upper management. Additionally, the manager is responsible for ensuring the restaurant is clean, organized, and ready to deliver top-notch food and service every day. Preventive maintenance of equipment and adherence to safety guidelines are also key aspects of the role. Successful candidates will have prior restaurant management experience, be certified through Zaxby's Food and Leadership (ZFL) program, and demonstrate strong problem-solving, organizational, and interpersonal skills. This is an excellent opportunity for individuals passionate about the foodservice industry and interested in advancing their management career within a respected and growing organization.

Job Requirements

  • High school diploma or equivalent
  • minimum 1 year experience managing in a restaurant environment
  • minimum 6 months employment by Zaxby's
  • ZFL certified
  • successfully passed all ZFL required management tests within 90 days of hire

Job Qualifications

  • High school diploma or equivalent
  • minimum 1 year experience managing in a restaurant environment
  • minimum 6 months employment by Zaxby's
  • ZFL certified
  • successfully passed all ZFL required management tests within 90 days of hire

Job Duties

  • Increase sales by providing outstanding product and service
  • work morning, nights, and weekends, monitoring quality of food and service
  • assist in providing team members and shift managers with the appropriate training
  • purchase food, beverages, and supplies as needed, overseeing preparation to ensure that every product served meets high standards of product quality
  • execute all systems daily to ensure a clean, organized restaurant, prepared to deliver quality food and ENCORE service
  • operate in accordance with established performance, profits and operating standards as set out in operation manuals
  • supervise and motivate team members and shift managers to perform to their highest possible level of ability

Job Criteria

Experience

Mid Level (3-7 years)


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