Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Job Description
The hiring establishment is a dynamic restaurant dedicated to providing exceptional dining experiences through superior guest service, food quality, and operational excellence. Renowned for its welcoming atmosphere and commitment to consistency, the restaurant prides itself on upholding high standards in cleanliness, sanitation, and the overall quality of service. This establishment values the contributions of its team members and fosters a positive and productive work environment where employees are trained, developed, and inspired to achieve both personal and organizational goals. By combining a passion for excellent food and outstanding guest satisfaction, the restaurant continues to grow and maintain a loyal customer base in a competitive market. Employment in this role is typically full-time and offers a rewarding and challenging work atmosphere with opportunities for advancement in the hospitality industry. Salary details vary based on experience and location but are competitive within the restaurant management sector.
The role focuses on overseeing and coordinating all aspects related to sales, cost control, employee retention, guest service, food quality, cleanliness, and sanitation. As a key leader within the restaurant, the individual will be responsible for ensuring that company objectives in these areas are met through effective training, organization, and hands-on leadership. This position demands a strong understanding of all internal policies, procedures, standards, specifications, and training programs to maintain consistent quality and efficient operations. Responsibilities also include direct involvement with guests to guarantee a welcoming and responsive dining experience.
Additionally, the role requires diligent cash handling and reconciliation in accordance with restaurant policies. Supervisory duties encompass making hiring and termination decisions with General Manager oversight, scheduling labor to meet business demands while controlling labor costs, and maintaining equipment in excellent working condition through personal inspection and preventative maintenance. Continuous development of staff in managerial and professional skills is a priority, alongside ensuring compliance with all applicable federal, state, and local health, safety, and labor regulations.
The successful candidate will play a vital role in promoting teamwork and positive morale, contributing suggestions to the General Manager, and fostering an environment that supports employee growth and exceptional guest services. This demanding position requires dedication, stamina, and a thorough knowledge of food and beverage service, front-of-house operations, and management best practices. Ideal candidates will demonstrate excellent communication skills and the ability to multitask effectively in a fast-paced environment, commitment to excellence, and a strong sense of responsibility towards both staff and guests.
The role focuses on overseeing and coordinating all aspects related to sales, cost control, employee retention, guest service, food quality, cleanliness, and sanitation. As a key leader within the restaurant, the individual will be responsible for ensuring that company objectives in these areas are met through effective training, organization, and hands-on leadership. This position demands a strong understanding of all internal policies, procedures, standards, specifications, and training programs to maintain consistent quality and efficient operations. Responsibilities also include direct involvement with guests to guarantee a welcoming and responsive dining experience.
Additionally, the role requires diligent cash handling and reconciliation in accordance with restaurant policies. Supervisory duties encompass making hiring and termination decisions with General Manager oversight, scheduling labor to meet business demands while controlling labor costs, and maintaining equipment in excellent working condition through personal inspection and preventative maintenance. Continuous development of staff in managerial and professional skills is a priority, alongside ensuring compliance with all applicable federal, state, and local health, safety, and labor regulations.
The successful candidate will play a vital role in promoting teamwork and positive morale, contributing suggestions to the General Manager, and fostering an environment that supports employee growth and exceptional guest services. This demanding position requires dedication, stamina, and a thorough knowledge of food and beverage service, front-of-house operations, and management best practices. Ideal candidates will demonstrate excellent communication skills and the ability to multitask effectively in a fast-paced environment, commitment to excellence, and a strong sense of responsibility towards both staff and guests.
Job Requirements
- Be 21 years of age
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
- Have knowledge of service and food and beverage, generally involving at least 3 years FOH operations and/or assistant management positions
- Possess excellent basic math skills and the ability to operate a cash register or a POS system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to reach, bend, stoop and frequently lift up to 50 pounds
- Must have the stamina to work 50-60 hours per week
Job Qualifications
- Be 21 years of age
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
- Have knowledge of service and food and beverage, generally involving at least 3 years FOH operations and/or assistant management positions
- Possess excellent basic math skills and the ability to operate a cash register or a POS system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to reach, bend, stoop and frequently lift up to 50 pounds
- Must have the stamina to work 50-60 hours per week
Job Duties
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
- Through table visits ensure all guests feel welcome and are given responsive, friendly, and courteous service at all times
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive work environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Make employment and termination decisions consistent with General Manager guidelines for approval or review
- Fill in where needed to ensure guest service standards and efficient operations
- Continually strive to develop your staff in all areas of managerial and professional development
- Prepare all required paperwork, including forms, reports, and schedules in an organized timely manner
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
- Fully understand and comply with federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
- Provide advice and suggestions to General Manager as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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