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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
free meals on shift
Employee Referral Program
bonus potential
Early Access to Pay
Job Description
Zaxbys is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. With a strong presence across multiple states, Zaxbys has built a reputation for offering a vibrant dining experience that combines great food, friendly service, and a welcoming atmosphere. The brand is known for its unique flavor profiles, quality ingredients, and commitment to customer satisfaction. As the company continues to expand, it is dedicated to maintaining the high standards that have earned it a loyal customer base and strong brand recognition. Working at Zaxbys means being part of a dynamic, fast-paced environment where every team member plays a vital role in delivering exceptional dining experiences.
The Assistant Manager role at Zaxbys is a pivotal position responsible for overseeing the daily operations of the restaurant. This leadership role ensures that the restaurant consistently meets operational standards while fostering a positive and productive work environment. Assistant Managers are tasked with managing schedules, training and coaching team members, upholding food safety and quality standards, and enhancing guest satisfaction. They work closely with the General Manager and other staff to maintain smooth restaurant operations, comply with company policies, and support a culture of teamwork and excellence.
This position is hourly, with a pay range between $18.00 and $22.00 per hour, and includes a variety of benefits such as paid time off, medical insurance, and opportunities for career advancement. Assistant Managers at Zaxbys receive bonuses paid quarterly, which can amount to up to 12% of annual earnings, demonstrating the company’s commitment to rewarding leadership and performance.
Assistant Managers must complete all required training, including certification programs focused on safety and management development. They are expected to lead by example, motivate their teams, and handle guest and staff concerns in a timely and professional manner. Key responsibilities include ensuring compliance with food safety and health regulations, maintaining cleanliness and product quality, and managing administrative tasks such as record keeping and performance reviews.
Working at Zaxbys involves a dedication to guest experience and operational excellence. Assistant Managers must have strong leadership and organizational skills to effectively coach team members, create and adjust work schedules, and uphold standards. Additionally, the role demands flexibility in working hours, including availability on weekends, holidays, and evenings. The position also requires physical capability to handle typical restaurant duties such as lifting, standing for extended periods, and operating kitchen equipment safely.
Joining Zaxbys means becoming part of a team-oriented environment that values employee recognition, offers comprehensive benefits, and supports personal and professional growth. The company encourages a culture of respect, safety, and ongoing learning, making it an attractive workplace for those seeking a rewarding career in the restaurant industry.
The Assistant Manager role at Zaxbys is a pivotal position responsible for overseeing the daily operations of the restaurant. This leadership role ensures that the restaurant consistently meets operational standards while fostering a positive and productive work environment. Assistant Managers are tasked with managing schedules, training and coaching team members, upholding food safety and quality standards, and enhancing guest satisfaction. They work closely with the General Manager and other staff to maintain smooth restaurant operations, comply with company policies, and support a culture of teamwork and excellence.
This position is hourly, with a pay range between $18.00 and $22.00 per hour, and includes a variety of benefits such as paid time off, medical insurance, and opportunities for career advancement. Assistant Managers at Zaxbys receive bonuses paid quarterly, which can amount to up to 12% of annual earnings, demonstrating the company’s commitment to rewarding leadership and performance.
Assistant Managers must complete all required training, including certification programs focused on safety and management development. They are expected to lead by example, motivate their teams, and handle guest and staff concerns in a timely and professional manner. Key responsibilities include ensuring compliance with food safety and health regulations, maintaining cleanliness and product quality, and managing administrative tasks such as record keeping and performance reviews.
Working at Zaxbys involves a dedication to guest experience and operational excellence. Assistant Managers must have strong leadership and organizational skills to effectively coach team members, create and adjust work schedules, and uphold standards. Additionally, the role demands flexibility in working hours, including availability on weekends, holidays, and evenings. The position also requires physical capability to handle typical restaurant duties such as lifting, standing for extended periods, and operating kitchen equipment safely.
Joining Zaxbys means becoming part of a team-oriented environment that values employee recognition, offers comprehensive benefits, and supports personal and professional growth. The company encourages a culture of respect, safety, and ongoing learning, making it an attractive workplace for those seeking a rewarding career in the restaurant industry.
Job Requirements
- Complete all required training including assistant manager development plan
- Obtain food safety and manager certification
- Lead and coach team members
- Create work schedules in compliance with company standards and local laws
- Maintain service, product quality, and cleanliness standards
- Handle guest and team member complaints professionally
- Ensure compliance with company and legal policies and procedures
- Maintain accurate records and use management tools
- Exercise flexibility to perform additional duties as needed
- Work safely and follow all safety guidelines
- Report concerns to management promptly
- Must be at least 18 years old
- Must have valid driver’s license, vehicle insurance, and reliable transportation
- Must have open availability and able to work 32 to 48 hours per week
- Must pass background check
- Must have leadership and organizational skills
- Must have 1-3 years management experience
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work minimum of 5 days and 32 to 48 hours per week
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Possess leadership qualities and organizational skills
- Ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys assistant manager development plan
- Obtain food safety certification and manager certification
- Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- Provide proper training, ongoing coaching, and development to team members
- Create and manage effective work schedules following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting assignments as needed
- Supervise, provide leadership, and coach team members to perform at high levels and achieve quarterly goals
- Maintain consistent standards for service, product quality, and cleanliness
- Communicate performance concerns to general manager
- Assist with performance reviews and mentor team members
- Foster a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
- Ensure policies, procedures, and processes are followed during daily operations
- Maintain compliance with Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
- Ensure adherence to federal, state, and local laws and guidelines
- Utilize management tools and keep accurate, current records
- Maintain flexibility to perform duties beyond position description
- Ensure team safety by enforcing safety guidelines and procedures
- Report human resources and risk management concerns promptly to management
- Escalate other concerns to supervisors as appropriate
- Perform all other duties necessary for proper restaurant operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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