Restaurant Assistant Manager

Potbelly Sandwich Shops is a beloved neighborhood sandwich restaurant chain founded in 1977, originally starting as a small antique store that transformed into a vibrant sandwich shop recognized for its warm atmosphere and delicious food. Over the decades, Potbelly has expanded to over 400 shops across the United States, becoming a staple destination for customers seeking craveable, high-quality sandwiches served in a fun, welcoming environment. The company prides itself on its core value of spreading good vibes and delivering great careers to its team members. Potbelly focuses on fostering an inclusive and supportive workplace culture where employees feel valued and motivated to contribute their best every day. This company not only offers satisfying meals but also aims to create an enjoyable experience for both customers and staff alike.

We are currently seeking a committed and experienced Assistant Manager to join our operations team at our Redmond location. This full-time, nonexempt role reports directly to the General Manager and requires an individual who is passionate about leading teams, delivering exceptional customer service, and driving business success. The Assistant Manager will emphasize quality, teamwork, and efficiency to uphold Potbelly’s high standards. This position requires approximately 45 hours per week, involving standing, walking, and manual activity, with the ability to lift and endure varying work conditions.

As an Assistant Manager, you will be instrumental in training, coaching, and developing associates and shift leaders to maintain excellent product standards and customer satisfaction. Your leadership will extend to managing scheduling, enforcing company policies, handling customer concerns constructively, and ensuring a clean, safe, and sanitary environment. Additionally, you will manage sales, control costs effectively, and uphold food safety regulations. Potbelly supports its team with various benefits, including comprehensive medical, dental, and vision packages along with group life insurance for eligible employees. The pay range is typically between $21.00 to $25.00 per hour, plus tips, dependent on skill and qualifications. This role rarely requires travel but demands high responsibility in managing a fast-paced restaurant environment. Join Potbelly and help us continue to build the Potbelly Nation by creating memorable customer experiences and great career opportunities.