Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
Employee Recognition Program
Employee Referral Program
bonus potential
Job Description
Zaxby's is a popular American fast-casual restaurant chain known for its chicken wings, chicken fingers, sandwiches, and salads. Founded in 1990 in Statesboro, Georgia, Zaxby's has grown into a well-loved brand with a reputation for providing delicious food and a fun, friendly atmosphere. The company prides itself on being more than just a restaurant; it aims to be a place where guests can spend quality time with friends while enjoying great food and exceptional service. With a strong emphasis on culture, team development, and operational excellence, Zaxby's offers a work environment that is described by team members as an indescribably great place to work. The brand continues to expand, seeking passionate individuals who want to be part of a dynamic team that values growth, recognition, and career advancement.
The role of Assistant Manager at Zaxby's is critical to ensuring that each restaurant location delivers outstanding guest experiences while maintaining operational standards. Assistant Managers are entrusted with managing the daily operations of the restaurant ensuring adherence to company policies, standards, and procedures. This position involves a blend of leadership, operational oversight, and team management responsibilities. As an Assistant Manager, you will be responsible for overseeing guest satisfaction, training and coaching team members, scheduling, and maintaining compliance with all food safety and operational requirements. The role offers a unique opportunity to develop leadership skills in a fast-paced restaurant environment alongside a supportive team.
In addition to competitive pay, the Assistant Manager position offers many benefits, including quarterly bonuses up to 12% of annual earnings based on performance, free meals on shift, and 50% meal discounts off shift. Other benefits include paid time off, paid holidays, paid training, early access to pay, and participation in recognition and employee referral programs. Zaxby's provides medical, dental, and vision insurance, short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with an employer match. These benefits highlight the company's commitment to supporting the well-being and financial security of its employees.
The position requires a candidate with strong leadership skills, effective communication, and the ability to motivate and develop a team to achieve business goals. Responsibilities include completing required training such as Food Safety and Manager Certification, managing team schedules, delegating tasks, handling guest and team member concerns professionally, and ensuring compliance with all health, safety, and operational guidelines. Assistant Managers play a key role in creating a positive work culture through recognition and leading by example. The ability to work flexible hours, including nights, weekends, and holidays, is essential for this role.
Located at 4383 Courtney Drive in Tuscaloosa, Alabama, this Zaxby's restaurant is part of a growing community of locations dedicated to delivering quality food and service. If you are seeking a rewarding managerial role in the fast-casual restaurant industry with opportunities for growth, Zaxby's invites you to join their expanding team and save a seat for your future!
The role of Assistant Manager at Zaxby's is critical to ensuring that each restaurant location delivers outstanding guest experiences while maintaining operational standards. Assistant Managers are entrusted with managing the daily operations of the restaurant ensuring adherence to company policies, standards, and procedures. This position involves a blend of leadership, operational oversight, and team management responsibilities. As an Assistant Manager, you will be responsible for overseeing guest satisfaction, training and coaching team members, scheduling, and maintaining compliance with all food safety and operational requirements. The role offers a unique opportunity to develop leadership skills in a fast-paced restaurant environment alongside a supportive team.
In addition to competitive pay, the Assistant Manager position offers many benefits, including quarterly bonuses up to 12% of annual earnings based on performance, free meals on shift, and 50% meal discounts off shift. Other benefits include paid time off, paid holidays, paid training, early access to pay, and participation in recognition and employee referral programs. Zaxby's provides medical, dental, and vision insurance, short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with an employer match. These benefits highlight the company's commitment to supporting the well-being and financial security of its employees.
The position requires a candidate with strong leadership skills, effective communication, and the ability to motivate and develop a team to achieve business goals. Responsibilities include completing required training such as Food Safety and Manager Certification, managing team schedules, delegating tasks, handling guest and team member concerns professionally, and ensuring compliance with all health, safety, and operational guidelines. Assistant Managers play a key role in creating a positive work culture through recognition and leading by example. The ability to work flexible hours, including nights, weekends, and holidays, is essential for this role.
Located at 4383 Courtney Drive in Tuscaloosa, Alabama, this Zaxby's restaurant is part of a growing community of locations dedicated to delivering quality food and service. If you are seeking a rewarding managerial role in the fast-casual restaurant industry with opportunities for growth, Zaxby's invites you to join their expanding team and save a seat for your future!
Job Requirements
- High school diploma or equivalent
- 1-3 years management experience
- Valid drivers license, vehicle insurance, and reliable transportation
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Must be 18 years of age or older
- Successful background check
- Ability to interact cooperatively with others and possess strong leadership and organizational skills
Job Qualifications
- Must be 18 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- 1-3 years management experience required
- Restaurant management experience preferred
- Must possess leadership qualities, organizational skills, and interpersonal ability
- Ability to work flexible schedules including days, nights, weekends, and holidays
- Successful completion of background check
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Obtain Food Safety Certification and Manager Certification
- Enhance guest experiences by ensuring team members exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create effective work schedules following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise and coach team members to perform at their highest level and achieve quarterly goals
- Ensure consistent service, product quality, and cleanliness standards
- Communicate performance concerns to General Manager
- Assist with performance reviews and mentor team members
- Create and maintain positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, or injuries timely and respectfully
- Ensure all processes, policies, and procedures are properly followed during daily operations
- Maintain operational standards and compliance with Zaxbys guidelines
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep accurate and current records
- Maintain flexibility to perform beyond position parameters
- Ensure team works safely and follows all safety guidelines and procedures
- Report human resources and risk management concerns promptly to management
- Escalate other concerns to supervisor when appropriate
- Perform all duties necessary for proper restaurant operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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