Restaurant Assistant General Manager

Pooler, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Day Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

meal benefits

Job Description

This job opportunity is with a vibrant and dynamic restaurant known for its 100% scratch kitchen, delivering high-quality culinary experiences to its guests. The establishment prides itself on an inviting atmosphere and a commitment to excellence, making it a sought-after dining destination. The restaurant values teamwork, leadership, and a guest-first approach, providing an excellent environment for professionals dedicated to the hospitality industry. As a restaurant, it focuses on delivering exceptional food and service, ensuring every detail is flawless for a memorable dining experience.

The role of Restaurant Assistant General Manager is pivotal in maintaining and elevating the restaurant's standards. This position involves ensuring flawless execution of every detail during each shift by every team member to consistently exceed guest expectations. The Assistant General Manager plays a critical role in directing, coaching, training, and developing team members, ensuring adherence to food quality, service standards, safety, sanitation, and company policies. Financial acumen is key for this role, as the Assistant GM partners with the General Manager to oversee financial performance, cost controls, and inventory management. Strategic planning and execution of new company initiatives are also essential responsibilities.

In addition to operational oversight, this role demands excellence in team management, including scheduling, interviewing, and selecting staff to maintain optimal staffing levels. The Assistant GM must also foster community involvement and drive catering sales with the support of the catering team. Communication skills are paramount for effective interaction with guests, team members, management, vendors, and local ownership. Handling guest feedback promptly to ensure positive resolution is also a crucial aspect.

This position requires a proactive approach to business needs, with responsibility for ensuring cleanliness and safety standards across all areas of the restaurant. The Assistant General Manager must create a positive, professional, harassment-free work environment, managing multiple priorities and performing well under stress with sound judgment. Physical requirements include the ability to bend, lift, stand for extended periods, and handle kitchen and office equipment safely. Overall, this is an excellent career opportunity for a highly motivated individual seeking to make a significant impact in a fast-paced, high-volume full-service restaurant environment. The role forms an integral part of the leadership team dedicated to delivering exceptional dining experiences and achieving business success.

Job Requirements

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills
Ability to attract, train, develop, and retain top-quality team members
Strong guest service focus
Ability to define, measure, and achieve financial goals
Ability to bend, lift, reach, and turn
Ability to transport items weighing up to 50 pounds
Ability to stand up to 8 hours or longer
Ability to sit or stand for extended periods
Ability to talk, hear, and use hands repetitively
Ability to reach, bend, kneel, crouch, and climb
Ability to climb ladders and step stools
Dexterity for handling food and dishes

Job Qualifications

High school diploma or general equivalency diploma (GED)
Some college preferred
Minimum of three years of high volume full-service restaurant management experience
Exceptional leadership and motivational skills
Ability to attract, train, develop, and retain top-quality team members
Strong guest service focus to provide exceptional dining experiences
Ability to define, measure, and achieve financial goals including sales growth, guest count increases, staffing levels, service measurements, and cost management

Job Duties

Ensures flawless execution of every detail by every team member during shifts
Provides direction, coaching, training, and development for team members including food quality, service standards, safety and sanitation, and company policies
Ensures adherence to food, beverage, and service standards, policies, and procedures
Partners with the General Manager to ensure financial performance of the restaurant
Oversees consistent execution of systems, standards, inventory, and cost controls
Collaborates with the General Manager to create and implement plans to improve financial performance
Plans, executes, and follows up on new company initiatives alongside the General Manager
Utilizes the catering team to inspire community involvement and build sales
Manages team member scheduling to support positive restaurant performance
Interviews and assists in final selection of team members, maintaining appropriate staffing levels
Ensures daily administration is carried out according to policy and standards
Organizes and plans work proactively to meet changing business needs
Maintains effective communication with guests, team members, management, owners, and vendors
Responds promptly to guest feedback to ensure positive recovery
Ensures cleanliness and supply levels of interior and exterior facilities
Follows safety procedures when operating equipment
Provides a safe, professional, and harassment-free work environment
Handles multiple priorities and exercises good judgment under stress