Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development
Job Description
SONIC Drive-In is a prominent fast-food restaurant chain known for delivering a unique dining experience that combines classic drive-in service with modern conveniences. Established decades ago, SONIC has built a reputation for offering quality food, excellent customer service, and a fun, nostalgic atmosphere. The brand's commitment to maintaining high standards in food safety, sanitation, and guest satisfaction has positioned it as a leading choice among quick-service restaurants across the United States. SONIC Drive-In boasts a strong franchise network, each independently operated but united by a shared mission to provide a memorable SuperSONIC experience that customers can rely on time and time again.
As a SONIC Drive-In Assistant General Manager, you will play a vital role in supporting the General Manager by overseeing the daily operations of the Drive-In. This position demands a dynamic leader capable of managing teams effectively while ensuring quality food delivery, a clean environment, and a safe, enjoyable atmosphere for guests. You will act as the highest management authority within the Drive-In in the absence of the General Manager and be responsible for all aspects of operations. Your leadership should inspire and motivate the team to maintain SONIC's renowned standards while fostering a positive and productive work environment.
Your responsibilities extend beyond managing operational tasks; you'll be instrumental in hiring, training, supervising, and developing team members who are enthusiastic about delivering excellent service. Emphasizing a leadership style that is fair, firm, and fun, you will lead by example, ensuring that every team member understands their contribution to the overall success of the Drive-In. A key part of your role will include handling profit and loss statements, employing strategic thinking to exceed financial goals consistently. Your attentiveness in swiftly addressing employee concerns with a thoughtful approach will strengthen team cohesion and morale.
Furthermore, you will create a positive, upbeat atmosphere during shifts that make coming to work enjoyable for staff, which ultimately translates to a superior experience for guests. Communication is critical, as you'll regularly set clear expectations and provide continuous feedback, helping your staff grasp the 'why' behind their tasks to see the bigger picture. An analytical mindset will enable you to use performance metrics effectively to identify areas for improvement and implement necessary changes.
Maintaining SONIC's rigorous safety and sanitation standards ensures guests dine in a safe environment, while strict compliance with all federal, state, and local laws and regulations protects the business and its workforce. The role requires a proactive leader who embraces challenges with resilience, always seeking to improve both personally and professionally. A practical, hands-on approach combined with excellent communication and organizational skills makes the Assistant General Manager a cornerstone of the Drive-In's success and growth.
As a SONIC Drive-In Assistant General Manager, you will play a vital role in supporting the General Manager by overseeing the daily operations of the Drive-In. This position demands a dynamic leader capable of managing teams effectively while ensuring quality food delivery, a clean environment, and a safe, enjoyable atmosphere for guests. You will act as the highest management authority within the Drive-In in the absence of the General Manager and be responsible for all aspects of operations. Your leadership should inspire and motivate the team to maintain SONIC's renowned standards while fostering a positive and productive work environment.
Your responsibilities extend beyond managing operational tasks; you'll be instrumental in hiring, training, supervising, and developing team members who are enthusiastic about delivering excellent service. Emphasizing a leadership style that is fair, firm, and fun, you will lead by example, ensuring that every team member understands their contribution to the overall success of the Drive-In. A key part of your role will include handling profit and loss statements, employing strategic thinking to exceed financial goals consistently. Your attentiveness in swiftly addressing employee concerns with a thoughtful approach will strengthen team cohesion and morale.
Furthermore, you will create a positive, upbeat atmosphere during shifts that make coming to work enjoyable for staff, which ultimately translates to a superior experience for guests. Communication is critical, as you'll regularly set clear expectations and provide continuous feedback, helping your staff grasp the 'why' behind their tasks to see the bigger picture. An analytical mindset will enable you to use performance metrics effectively to identify areas for improvement and implement necessary changes.
Maintaining SONIC's rigorous safety and sanitation standards ensures guests dine in a safe environment, while strict compliance with all federal, state, and local laws and regulations protects the business and its workforce. The role requires a proactive leader who embraces challenges with resilience, always seeking to improve both personally and professionally. A practical, hands-on approach combined with excellent communication and organizational skills makes the Assistant General Manager a cornerstone of the Drive-In's success and growth.
Job Requirements
- Prior management experience
- High standards for self and the team
- Positive attitude, especially during rushes or stressful situations
- Resiliency - trying different approaches to solve a problem
- Working to get better every day
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Excellent leadership and communication skills
- Associate's degree in Business or related field preferred (subject to franchise discretion)
- Willingness to work irregular hours, including nights, weekends, and holidays
Job Qualifications
- Prior management experience
- Positive attitude, especially during rushes or stressful situations
- Excellent leadership and communication skills
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Associate's degree in Business or related field preferred (subject to franchise discretion)
Job Duties
- Assist the General Manager with hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
- Demonstrate a fair, firm, fun leadership approach, and lead by example
- Assist with managing a profit and loss statement to exceed expectations every week, month, and year
- Swiftly resolve employee concerns with a thoughtful approach
- Celebrate team successes and coach for better performance
- Set expectations and provide clear and continuous feedback
- Create an upbeat positive atmosphere during the shift that makes work fun
- Help employees understand the big picture and their role by sharing the why behind tasks
- Use metrics to evaluate Drive-In performance and assist with necessary improvements
- Maintain and enforce SONIC safety and sanitation standards
- Relentlessly comply with all federal, state, and local laws and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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