Restaurant Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,900.00 - $72,200.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule

Job Description

This opportunity is with a distinguished fine dining restaurant known for offering a premium culinary experience and exceptional guest service. Established within the hospitality industry, this restaurant prides itself on maintaining high standards of food quality, presentation, and customer care, catering to a discerning clientele who expect excellence in every aspect of their dining experience. The establishment operates as a leader in the upscale dining segment and focuses on delivering not just meals but memorable moments through attentive service and a welcoming atmosphere.

The role available is that of an Assistant Restaurant Manager, a pivotal position within the restaurant's leadership team. This full-time role is tailored for an individual with substantial supervisory experience in a multi-million-dollar, high-quality restaurant setting and who is passionate about elevating guest satisfaction while managing operational effectiveness. The Assistant Restaurant Manager will work closely with the Restaurant General Manager to provide direction and leadership to the entire team. The incumbent will be responsible for managing the daily operations of the establishment, ensuring staff members deliver superior guest service consistently.

Key responsibilities include support in hiring, training, coaching, scheduling, and assigning duties to team members. The position demands an individual who can monitor labor costs effectively, implement strategic scheduling based on sales projections, and react promptly to manage expenses if sales are below expectations. Managing employee productivity by job classification and taking corrective actions when needed are essential to maintaining operational efficiency.

This role also involves monitoring and ensuring compliance with all company policies, health department regulations, and safety standards, guaranteeing both staff and guest security. The Assistant Restaurant Manager will oversee financial duties such as ensuring all accounting and reporting functions are accurate and current, actively participating in budget planning and control. Maintaining proper documentation for transactions like discounts, voids, and comps is also required to uphold financial integrity.

Moreover, the Assistant Restaurant Manager will contribute to menu development, POS system maintenance and updates, as well as managing food and beverage inventories to support seamless operations. Strong communication skills are essential for interacting effectively with the leadership team, staff members, and guests.

Candidates are expected to possess strong wine, beer, cocktail, and food knowledge, along with a proactive approach to leadership. Familiarity with POS systems such as Toast or Micros and proficiency in MS Word, Excel, and Outlook are necessary to perform daily administrative tasks efficiently. Flexibility to work a business-driven schedule that includes evenings, weekends, holidays, and high-volume periods is crucial for success in this role.

Overall, the Assistant Restaurant Manager role offers a dynamic and rewarding career path for individuals committed to excellence in fine dining management and guest service. This position supports the establishment's goals by ensuring that operations run smoothly, staff remain motivated and productive, and guests receive an unparalleled dining experience.

Job Requirements

  • High school diploma or equivalent
  • Minimum three years supervisory experience in fine dining or similar high-quality restaurant
  • Excellent interpersonal and leadership skills
  • Strong written and verbal communication
  • Proficiency with MS Office and POS systems
  • Flexible availability including nights, weekends, holidays
  • Strong knowledge of wine, beer, cocktails, and food
  • Ability to lift 50 lbs
  • Physical stamina to stand for extended periods
  • Ability to obtain food worker certification and permits
  • Willingness to work in a smoking environment
  • Commitment to company health and safety policies

Job Qualifications

  • High school diploma / GED
  • Recognized equivalent of a high school diploma (RED) or foreign high school diploma (FHD)
  • Three years’ supervisory experience in a high-quality, multi-million-dollar restaurant
  • Excellent interpersonal skills with an ability to foster a supportive and enabling team environment
  • Proven and proficient positive leadership skills
  • Strong written and verbal communication skills
  • Experience with MS Word, Excel, and Outlook
  • Two years’ Toast, Micros, or similar POS experience
  • Strong wine, beer, cocktail, and food knowledge
  • Strong financial accountability skills
  • Ability to lift 50 lbs
  • Ability to be on your feet for up to 10-hour shifts
  • Must acquire Food Workers Card & MAST permit

Job Duties

  • Assist General Manager in fielding and responding to guest feedback
  • Assist in hiring, training, coaching, scheduling, and assigning duties to and supporting restaurant team members
  • Direct the work of team members, assess performance, provide feedback, and administer discipline
  • Communicate clearly and effectively with team members and guests
  • Control labor through effective scheduling, considering projected and historic sales trends, and promotions in the building
  • Monitor real time revenue and react to reduce labor expenses if sales are below projections
  • Monitor employee productivity by job classification and react when necessary to ensure productivity meets or exceeds budgetary expectations
  • Assist in the implementation of training programs
  • Direct staff to maintain cleanliness in all areas of restaurant and around perimeter
  • Document and administer all discounts, voids, comps, and transactions
  • Communicate with other members of the leadership team daily, or as needed, to review operations
  • Ensure that all company policies are adhered to and maintained
  • Ensure that all accounting, financial, and reporting functions are current and accurate, including regular participation in planning and controlling the budget
  • Enforce departmental policies and procedures to ensure safe and sanitary food practices, as well as team member safety and security, including compliance with all Health Department regulations and company safety and health policies as they relate to BOH and FOH operations
  • Assist in the development of menus, POS updates, POS maintenance, printing, and facility needs
  • Assist with managing food and beverage inventories and order items as needed
  • Maintain organized FOH inventory
  • Review and maintain accurate timekeeping punches for all staff
  • Maintain confidentiality of sensitive information
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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