Restaurant & Operations Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in location-based entertainment offering an unparalleled mix of bowling, arcade games, amazing parties, and delicious food across more than 360 locations in North America. As a premier entertainment platform, Lucky Strike combines the excitement of bowling with vibrant amusement offerings, water parks, and family entertainment centers designed to create unforgettable experiences for guests of all ages. The company owns the Professional Bowlers Association, a major league of bowling and a significant media property embraced by millions globally. The company prides itself on delivering exceptional guest experiences while fostering a supportive and dynamic work environment. Lucky Strike Entertainment operates with a strong commitment to innovation, guest satisfaction, and employee development, making it an excellent place for ambitious professionals who want to grow within the hospitality and entertainment industry.

The Restaurant / Entertainment Manager role at Lucky Strike Entertainment is an energetic, hands-on leadership position centered on delivering exceptional service and leisure experiences to guests. These managers assist the General Manager with the overall management of the entertainment center, stepping in to lead all operational aspects when the General Manager is absent. This role requires balancing multiple responsibilities such as overseeing entertainment activities, managing food and beverage services, maintaining the property and equipment, and ensuring guest satisfaction at all times. Being on their feet and orchestrating a team to accomplish various tasks simultaneously, Restaurant / Entertainment Managers play a crucial role in shaping guest experiences.

The position is well-suited for candidates who thrive in dynamic, fast-paced settings like entertainment venues, restaurants, and event centers. Restaurant / Entertainment Managers are responsible for recruiting, hiring, training, and motivating hourly staff while driving sales through marketing initiatives such as leagues and open play bowling. They are expected to maintain strong relationships with league bowlers and manage league operations in line with corporate standards. This role also involves maintaining high-quality food and beverage programs, ensuring consistent execution of standards, and elevating guest satisfaction.

With a pay range of $58,000 to $62,000 annually, the position offers a competitive compensation package that includes performance-based incentives and a comprehensive suite of benefits such as healthcare coverage. The work environment demands flexibility to work varying shifts, including nights, weekends, holidays, and extended hours as needed. Good communication skills, guest service orientation, problem-solving abilities, and team development are key success factors. This role provides an excellent stepping stone for anyone aspiring to advance to a General Manager position within the company, offering invaluable management experience in a thriving entertainment and hospitality setting.