Restaurant & Operations Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands out as one of the world's premier location-based entertainment platforms. With an expansive footprint encompassing over 360 locations across North America, the company specializes in delivering exceptional experiential offerings in bowling, amusements, water parks, and family entertainment centers. This dynamic operator is not just about fun and games; Lucky Strike Entertainment also owns the Professional Bowlers Association, a major league of bowling with a rapidly growing media presence boasting millions of fans globally. This unique combination of entertainment, sports, and media business sectors makes Lucky Strike Entertainment a formidable leader in the leisure and entertainment industry.

The role of Restaurant / Entertainment Manager at Lucky Strike Entertainment is a stimulating and multi-faceted position that bridges the operational side of entertainment venues with exceptional hospitality standards. At its core, this position demands a hands-on leader who thrives in fast-paced environments where delivering a memorable guest experience is paramount. Restaurant / Entertainment Managers are pivotal to the daily success of the centers, often acting as the right hand to the General Manager and stepping up to assume full leadership responsibilities in their absence.

This full-time role offers a competitive salary ranging from $55,000 to $60,000 annually, accompanied by performance-based incentives, healthcare coverage, and a comprehensive total rewards package. Candidates stepping into this position should anticipate an active, on-the-floor work environment where multitasking, team coordination, and real-time problem-solving are part of the daily routine.

Key responsibilities revolve around managing all aspects of the entertainment center and its operations, including the Food & Beverage program, entertainment activities, property management, and overall guest satisfaction. Effective management of staffing schedules to match fluctuating guest needs, cultivating strong relationships with league bowlers and officers to bolster community engagement, and leveraging marketing strategies to maximize sales opportunities such as leagues and open play are just a few facets of the role. Within the team leadership component, the manager is also tasked with recruiting, hiring, training, scheduling, and motivating the hourly center staff to perform at their best.

This position requires flexibility in working hours, encompassing nights, weekends, holidays, and the capacity to work extended shifts when necessary. The ideal candidate will bring over two years of management experience in kitchen, bar, restaurant, or food service operations, alongside a bachelor's degree. Exceptional customer service skills, a knack for team development, and proficiency with POS register systems are highly valued competencies.

Ultimately, the Restaurant / Entertainment Manager position at Lucky Strike Entertainment offers a dynamic and rewarding career path for those looking to grow into a General Manager role. It provides a vibrant work environment surrounded by entertainment, food, and a dedicated team culture where personal and professional development is encouraged and supported.