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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
competitive pay
Healthcare coverage
Paid Time Off
team discounts
Retirement Plan
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company renowned for providing exceptional experiences in bowling, amusements, water parks, and family entertainment centers across North America. With over 360 locations, Lucky Strike Entertainment is a dominant player in the entertainment industry, catering to millions of guests and offering a diverse range of experiential entertainment options. The company also owns and manages the Professional Bowlers Association, the premier league of bowling, which is a growing media property with a global fan base. As a part of this dynamic and fast-growing organization, employees contribute to creating memorable... Show More
Job Requirements
- Minimum of two years management experience in food service or entertainment industry
- Bachelor's degree or equivalent preferred
- Strong interpersonal and communication skills
- Ability to work flexible shifts including nights, weekends, holidays, and extended hours
- Capability to lead and motivate a diverse team
- Physically able to walk, bend, stand for extended periods, and lift objects with assistance
- Commitment to delivering superior guest experiences
- Willingness to step in and assume General Manager duties when required
Job Qualifications
- Bachelor's degree
- Two or more years of management experience in kitchen, bar, restaurant, or food service operations
- Ability to supervise center operations staff
- Strong team player
- Exceptional people developer
- Customer service expertise
- Knowledge of POS register systems
Job Duties
- Be a champion for guests by delivering exceptional service and resolving complaints
- Continually improve operational execution and schedule staffing levels
- Execute marketing strategies to drive sales including leagues and open play bowling
- Develop and maintain relationships with league bowlers and officers and perform league administrative duties
- Recruit, hire, train, and schedule hourly center staff
- Lead the team by motivating members, leveraging strengths, and delegating tasks
- Oversee and expand the Food & Beverage program ensuring quality and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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