Restaurant & Operations Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms, with over 360 locations spread across North America. The company specializes in delivering unforgettable experiential offerings that include bowling, amusements, water parks, and family entertainment centers. Beyond just entertainment venues, Lucky Strike Entertainment proudly owns the Professional Bowlers Association, recognized as the major league of bowling and a growing media property with millions of fans globally. This blend of innovative entertainment and world-class sporting property offers a vibrant and dynamic workplace environment for those passionate about hospitality and guest experiences.

The Restaurant / Entertainment Manager role within Lucky Strike Entertainment is a unique and active position that blends operational management with guest engagement, making it ideal for individuals who thrive in lively environments and enjoy multi-tasking. This role requires someone who is constantly on their feet, coordinating various team members, solving problems in real-time, and ensuring that every guest leaves with a memorable experience. Serving directly under the General Manager, Restaurant / Entertainment Managers play a pivotal role in the daily functions of the center. They assist in managing all aspects of the establishment, including entertainment operations, food service, property maintenance, and equipment oversight.

When the General Manager is absent, the Restaurant / Entertainment Manager assumes full responsibility for center and floor management. This role demands an unwavering commitment to excellent guest satisfaction and a dedication to nurturing and developing the hourly staff. The Restaurant / Entertainment Manager champions guest service, consistently delivering exceptional service, actively soliciting feedback, and efficiently addressing any complaints or issues. This position is not only about maintaining day-to-day operations but also about driving business growth by executing marketing strategies, building relationships with league bowlers, and optimizing staffing levels to enhance the guest experience.

Ideal candidates will have demonstrated leadership capabilities and a passion for team development. The role is perfect for those looking to advance in their careers, as it serves as a stepping stone toward becoming a General Manager within the company’s vibrant entertainment centers. Candidates should be ready to work flexible hours, including nights, weekends, holidays, and extended shifts as required by center demand. The position offers a challenging yet rewarding environment where no two days are alike, and where motivated individuals can significantly impact both guest satisfaction and business success.

Lucky Strike Entertainment provides competitive total rewards, including healthcare coverage and performance-based incentives. The company fosters a supportive work culture that values teamwork, professional growth, and a high-energy approach to hospitality and entertainment. Those who join Lucky Strike Entertainment become part of a community that celebrates fun, engagement, and exceptional service, making it a fantastic career choice for motivated managers passionate about delivering outstanding guest experiences and growing within a leading entertainment brand.