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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Paid Time Off
Healthcare coverage
Team development opportunities
Competitive total rewards package
career growth
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms, with over 360 locations spread across North America. The company specializes in delivering unforgettable experiential offerings that include bowling, amusements, water parks, and family entertainment centers. Beyond just entertainment venues, Lucky Strike Entertainment proudly owns the Professional Bowlers Association, recognized as the major league of bowling and a growing media property with millions of fans globally. This blend of innovative entertainment and world-class sporting property offers a vibrant and dynamic workplace environment for those passionate about hospitality and guest experiences.
The... Show More
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Job Requirements
- Bachelor’s degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Ability to supervise center operations staff
- Strong team player
- Exceptional people development skills
- Customer service orientation
- Knowledge of POS register systems
- Flexibility to work nights, weekends, holidays, and extended shifts
Job Qualifications
- Bachelor’s degree
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Strong team player
- Exceptional people developer
- Customer service professional
- Knowledge of POS register systems
- Ability to supervise center operations staff
Job Duties
- Be a champion for guests by delivering exceptional service, solicit guest feedback and resolve complaints
- Continually improve operational execution and schedule staffing levels to meet center needs
- Execute marketing strategies to drive sales including leagues and open play bowling
- Develop and maintain relationships with league bowlers and officers, manage league formats and announcements
- Recruit, hire, train, and schedule hourly center staff
- Lead and motivate the team leveraging individual strengths to maximize guest satisfaction and productivity
- Oversee management and expansion of Food & Beverage program ensuring quality standards and guest satisfaction
- Maintain flexibility to work varying shifts including weekends, holidays, and extended workdays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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