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Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Paid Time Off
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the premier location-based entertainment platforms globally. With over 360 locations dispersed across North America, Lucky Strike Entertainment delivers a wide range of experiential offerings including bowling, amusement attractions, water parks, and family entertainment centers. The company also proudly owns the Professional Bowlers Association (PBA), a major league of bowling that serves millions of fans worldwide and expands the company’s footprint into media and entertainment. This expansive presence makes Lucky Strike Entertainment a leader in the amusement and entertainment industry, continuously striving to create memorable and engaging experiences for... Show More

Job Requirements

  • At least 2 years of management experience in kitchen, bar, restaurant, or food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service proficiency
  • Knowledge of POS register systems

Job Qualifications

  • At least 2 years of management experience in kitchen, bar, restaurant, or food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service proficiency
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution, schedule staffing levels to meet center needs and maximize guest experience
  • Capitalize on business opportunities by executing marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain relationships with league bowlers and officers, adhere to league formats, distribute league announcements, and perform administrative duties
  • Recruit, hire, train, and schedule hourly center staff
  • Lead and motivate the team by leveraging individual strengths to ensure guest satisfaction and maximize productivity
  • Oversee management and expansion of Food & Beverage program, ensuring quality and guest satisfaction, and provide ongoing training and supervision

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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