Restaurant & Operations Manager

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms offering unforgettable experiences through bowling, arcade games, and vibrant party events. With over 360 locations across North America, Lucky Strike Entertainment is a leader in the family entertainment center industry. The company combines classic amusement with modern dining and entertainment to create an engaging atmosphere for guests of all ages. Besides its venues, Lucky Strike also owns the Professional Bowlers Association, the leading league in bowling, which emphasizes the company’s deep commitment and connection to the sport and its fans worldwide.

Lucky Strike Entertainment’s mission is to provide an immersive and lively entertainment environment that delights guests while fostering a dynamic and inclusive work culture. The company’s culture values team collaboration, guest satisfaction, continuous improvement, and career development. As part of its commitment to its team members, Lucky Strike offers competitive salaries, performance-based incentives, and a comprehensive benefits package including healthcare coverage and other valuable perks.

The Restaurant & Entertainment Manager role at Lucky Strike Entertainment is a hands-on, active management position that plays a crucial part in elevating the guest experience. This role requires overseeing various aspects of center operations, blending food and beverage management with entertainment and arcade supervision. Managers in this position are often on their feet, coordinating multiple staff members and addressing day-to-day challenges in a fast-paced environment. They work closely with the General Manager to ensure smooth operation of the center, and when the General Manager is absent, the Restaurant & Entertainment Manager assumes full responsibility for the venue’s operations.

Day-to-day responsibilities include managing guest satisfaction as the highest priority, delivering exceptional customer service, addressing guest concerns promptly, and gathering valuable feedback for continuous service improvement. The manager drives sales growth through effective management of leagues, open play bowling, and marketing initiatives tailored to local market opportunities. Recruiting, training, and scheduling a talented team of hourly staff is another vital part of the role, with a focus on leading, motivating, and developing team members to maximize their potential and ensure operational excellence.

Food and beverage sales are a critical component of the center’s success, and the Restaurant & Entertainment Manager supervises the program’s quality and expansion, ensuring the highest standards of dining experiences. They also champion corporate initiatives and promote a culture of consistent execution and sales growth.

The ideal candidate is flexible and ready to work varied shifts including nights, weekends, holidays, and extended hours when needed. They should demonstrate strong interpersonal and communication skills, a passion for guest service, leadership ability, and a proactive approach to problem-solving. This position is an excellent stepping stone for anyone aspiring to advance into a General Manager role within the exciting and ever-evolving entertainment industry.

The pay range for the Restaurant & Entertainment Manager position is $70,000 to $80,000 annually, with performance-based incentives and a competitive total rewards package tailored to support and reward dedicated team members. For more information about benefits, please visit the career section of Lucky Strike Entertainment's website. Joining Lucky Strike Entertainment means becoming part of a vibrant community dedicated to fun, innovation, and outstanding guest experiences.