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Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Healthcare coverage
performance-based incentives
Competitive total rewards package
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the premier location-based entertainment platforms globally. With an impressive footprint of over 360 locations across North America, Lucky Strike Entertainment offers a rich array of experiential activities that include bowling, amusements, water parks, and family entertainment centers. The company is not only a leader in the entertainment venue space but also owns the Professional Bowlers Association (PBA), the foremost major league of bowling, which enjoys a vast and growing fanbase worldwide. This dynamic mix of live entertainment and media property makes Lucky Strike Entertainment a vibrant and multifaceted... Show More

Job Requirements

  • 2+ years management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems

Job Duties

  • deliver exceptional guest service and resolve complaints
  • schedule staffing to meet center needs and maximize guest experience
  • execute marketing strategies to drive sales such as leagues and open play bowling
  • maintain relationships with league bowlers and officers and manage league administrative duties
  • recruit, hire, train, and schedule hourly center staff
  • lead and motivate team members to maximize productivity and guest satisfaction
  • oversee and expand the Food & Beverage program ensuring quality and guest satisfaction
  • work varying shifts including nights, weekends, holidays, and extended days

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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