Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive compensation package
Quarterly performance-based bonus program
Comprehensive health insurance
Dental Insurance
Vision Insurance
Long and short-term disability coverage
Employee assistance program
The Buster's Legacy Fund
401k retirement plan with company match
complimentary meals while on duty
Free access to games
Strong leadership team support
Engaging and fun company culture
Significant opportunities for career advancement
Job Description
Dave & Buster's is a leading entertainment and dining company recognized for its unique combination of a full-service restaurant and an exhilarating entertainment venue. With numerous locations across the country, Dave & Buster's offers a vibrant atmosphere where guests can enjoy great food, exciting games, and memorable social experiences all under one roof. The company is committed to delivering exceptional guest service, innovative entertainment options, and fostering a culture that supports employee growth and satisfaction. As a prominent player in the hospitality and entertainment industry, Dave & Buster’s continues to expand and evolve, blending the best of dining and interactive fun to create an unmatched guest experience.
The position of Restaurant and Operations Manager at Dave & Buster's is a critical leadership role that demands a passionate and dynamic individual to lead both the food and beverage operations and the overall guest experience. This role is essential in upholding high standards of service while ensuring operational excellence in a fast-paced, high-energy environment. As a Restaurant and Operations Manager, you will take charge of a team, nurturing a culture of proactive leadership and fostering positive interactions among staff and guests alike. Your responsibilities will span from overseeing daily operational details to strategic planning aimed at achieving business goals and driving excellence.
The Restaurant and Operations Manager plays a pivotal role in creating an environment where guests leave with a smile and return for more. This role demands exceptional communication skills to engage and motivate a diverse team, helping to maintain a welcoming atmosphere that aligns with the company's core values. You will be responsible for the recruitment, training, and professional development of team members, ensuring that every aspect of guest service stands out for quality and consistency.
This position requires someone who thrives in a dynamic, high-volume setting that blends a full-service dining experience with cutting-edge entertainment. The manager must be physically and mentally prepared to handle the demands of busy days, working an average of 50 hours per week, including evenings, weekends, and holidays. Financial acumen is crucial as you will manage budgets, food and beverage costs, and optimize labor to ensure profitability without compromising guest satisfaction.
Dave & Buster's values impactful and genuine leadership that translates into tangible business results and a thriving team environment. This role offers a unique opportunity for professional growth within a company that boasts two major brands: Dave & Buster's and Main Event Entertainment. With ongoing support from a strong leadership team, you will have significant opportunities for career advancement and be part of a business that prioritizes employee well-being, engagement, and long-term success.
The position of Restaurant and Operations Manager at Dave & Buster's is a critical leadership role that demands a passionate and dynamic individual to lead both the food and beverage operations and the overall guest experience. This role is essential in upholding high standards of service while ensuring operational excellence in a fast-paced, high-energy environment. As a Restaurant and Operations Manager, you will take charge of a team, nurturing a culture of proactive leadership and fostering positive interactions among staff and guests alike. Your responsibilities will span from overseeing daily operational details to strategic planning aimed at achieving business goals and driving excellence.
The Restaurant and Operations Manager plays a pivotal role in creating an environment where guests leave with a smile and return for more. This role demands exceptional communication skills to engage and motivate a diverse team, helping to maintain a welcoming atmosphere that aligns with the company's core values. You will be responsible for the recruitment, training, and professional development of team members, ensuring that every aspect of guest service stands out for quality and consistency.
This position requires someone who thrives in a dynamic, high-volume setting that blends a full-service dining experience with cutting-edge entertainment. The manager must be physically and mentally prepared to handle the demands of busy days, working an average of 50 hours per week, including evenings, weekends, and holidays. Financial acumen is crucial as you will manage budgets, food and beverage costs, and optimize labor to ensure profitability without compromising guest satisfaction.
Dave & Buster's values impactful and genuine leadership that translates into tangible business results and a thriving team environment. This role offers a unique opportunity for professional growth within a company that boasts two major brands: Dave & Buster's and Main Event Entertainment. With ongoing support from a strong leadership team, you will have significant opportunities for career advancement and be part of a business that prioritizes employee well-being, engagement, and long-term success.
Job Requirements
- Must be at least 21 years of age
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Demonstrated physical and mental stamina to manage high-volume business days and work a demanding schedule averaging 50 hours per week
- Skilled in financial management including controlling food and beverage costs and optimizing labor efficiency
- Exceptional communication skills
- Flexibility to work evenings, weekends, and holidays
- Comfortable working in a high-energy, loud environment with multiple distractions
Job Qualifications
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Skilled in financial management including controlling food and beverage costs and optimizing labor efficiency
- Exceptional communication skills to engage and motivate a team and create a welcoming atmosphere
- Ability to inspire and guide a team to deliver exceptional guest experiences
- Demonstrated physical and mental stamina to manage high-volume business days and demanding schedules
- Proven track record of exceeding performance targets
- Genuine, impactful leadership abilities
- Flexibility to work evenings, weekends, and holidays
- Must be at least 21 years of age
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management including recruiting, hiring, training, coaching, and fostering continuous professional development
- Embody and champion core values while collaborating with the leadership team to drive business results and achieve operational excellence
- Manage financial aspects such as controlling food and beverage costs and optimizing labor efficiency
- Ensure compliance with health, safety, and operational standards
- Coordinate scheduling and staffing to meet business demands and deliver outstanding customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
