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Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Training and development programs
employee discount
Retirement Plan

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in location-based entertainment with a strong presence across North America. With over 360 locations, the company is renowned for delivering exceptional entertainment experiences in bowling, amusements, water parks, and family entertainment centers. Lucky Strike not only offers fun-filled adventures but also owns the Professional Bowlers Association, the premier league of bowling which commands a vast global fanbase. Lucky Strike Entertainment is dedicated to creating memorable experiences by blending interactive fun with exceptional customer service, making it a top choice for entertainment seekers and families alike. The company fosters... Show More

Job Requirements

  • Bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong interpersonal and communication skills
  • Flexibility to work nights, weekends, holidays, and extended shifts
  • Commitment to guest satisfaction
  • Ability to develop and lead a team

Job Qualifications

  • Bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service expertise
  • Knowledge of POS register systems

Job Duties

  • Be a champion for guests by delivering exceptional service, solicit and address guest feedback and complaints
  • Continually refine operational execution and optimize staffing levels
  • Execute marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain strong relationships with league bowlers and officers and manage league administrative duties
  • Recruit, hire, train, and schedule a talented hourly center team
  • Lead and motivate the team by leveraging individual strengths and delegating responsibilities
  • Manage and expand the Food & Beverage program ensuring quality standards and guest satisfaction
  • Work flexible shifts including weekends, holidays, and extended hours as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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