Restaurant & Operations Manager

Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of a vibrant restaurant atmosphere and cutting-edge arcade games. Established as a prominent brand in the entertainment industry, Dave & Buster's offers guests an engaging and dynamic venue where good food and fun-filled experiences come together seamlessly. The company prides itself on creating memorable moments through exceptional customer service, great food, and interactive entertainment that appeals to families, groups of friends, and corporate gatherings alike. Recognized for its innovative approach to the restaurant and entertainment sectors, Dave & Buster's continues to expand by opening new locations and enhancing existing ones to maintain its competitive edge in the market. Employees at Dave & Buster's are part of a culture that values leadership, teamwork, and dedication to an extraordinary guest experience. The company offers a stimulating work environment where staff can thrive, grow professionally, and contribute to maintaining the company’s reputation as a destination for fun and excitement.Employment Type: Full-time. Salary: Competitive compensation package with eligibility for quarterly performance-based bonuses.

The role of Restaurant and Operations Manager at Dave & Buster's is a pivotal leadership position within this high-energy, fast-paced restaurant and entertainment venue. This manager will be responsible for orchestrating both the food and beverage operations while simultaneously ensuring that every guest enjoys a memorable experience filled with fun and satisfaction. The ideal candidate will bring a combination of proactive leadership, operational expertise, and a passion for excellence to inspire the team and maintain the highest standards of service. They will be charged with driving performance, managing daily operations, and cultivating an environment where both guests and staff feel valued and engaged. This includes overseeing the entire spectrum of restaurant operations — from meticulous attention to service detail and food quality to strategic planning that fuels growth and operational success. The manager will lead, mentor, and motivate a diverse team, directing recruitment, training, and continuous development efforts so that the team is always prepared to deliver exceptional service. They must be adaptable, resilient, and ready to handle the challenges of a busy, high-volume environment, where the ability to maintain focus amidst multiple distractions is critical. This role demands someone who is results-oriented with proven financial management skills, comfortable working extended hours averaging 50 hours per week, including evenings, weekends, and holidays as required. Above all, the Restaurant and Operations Manager must foster a culture of positive interactions and genuine leadership that promotes a welcoming atmosphere for guests and a supportive workplace for team members. This is a leadership role that offers significant opportunities for career growth within a company that operates two major brands, Dave & Buster's and Main Event Entertainment, providing extensive pathways for professional advancement.